Office Admin

BAAN HENG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics and accounting services provider in Singapore is seeking an Office Administrator to assist in operations. Responsibilities include coordinating activities between departments, handling customer inquiries, and managing logistics processes. The ideal candidate will have strong bookkeeping skills and experience in customer service. This role offers a dynamic office environment with the opportunity to contribute significantly to daily operations.

Qualifications

• Experience in bookkeeping and accounting support is crucial.
• Must have strong communication skills for client interaction.
• Ability to manage logistics and coordinate with vendors.

Responsibilities

• Provide assistance to the Logistics and Accounting departments.
• Coordinate activities between the company and vendors.
• Handle inbound, outbound, and transhipment processes.

Skills

Bookkeeping

Customer service

Logistics coordination

Communication

Job description

The Office Administrators have many responsibilities within the office environment, but one of their most essential roles is providing assistance to the Logistics and Accounting departments, in order to keep the business’ operations running smoothly. Some of their other duties include coordination of activities between company and vendors/partners and basic bookkeeping. As an office admin, the candidate must work with logistics partners and suppliers to collaborate on Shipping schedule, assist Accounting team in sales report reconciliation, handle customer complaints for the company's various e-commerce platforms.

• Support bookkeeping, sales reconciliation, refunds matters for Accounting Team
• Support office supplies/services as necessary to avoid interruptions in standard front office procedures
• Answering client correspondences through emails and social media
• Work with Logistics Team to manage the complete supply chain of the company
• Managing orders and ensuring their prompt delivery.
• Handle inbound, outbound and transhipment and prepares invoices, documents related to the entire cycle of logistics
• Liaise and coordinate with overseas vendors/customers, freight forwarders, carriers on delivery date and pick-ups
• Monitor and follow-up with suppliers/customers to ensure on-time and accurate shipping document submission
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution