Key Responsibilities
- Provide hardware and software application support, including network and server infrastructure maintenance.
- Administer and support Microsoft 365 services, including Office 365, Exchange, and SharePoint.
- Manage NAS backup solutions and Acronis cloud backup systems, ensuring data integrity and recovery readiness.
- Troubleshoot and resolve network, server, security, and infrastructure-related issues.
- Participate in IT projects, including infrastructure upgrades, system enhancements, and technology refresh initiatives.
- Assist with IT audits, ensuring compliance with security, operational, and documentation requirements.
Requirements
- Diploma or Degree in Information Technology, Computer Science, or a related discipline.
- Minimum 3 years of relevant experience in server maintenance and support, application support, and network infrastructure management.
- Prior hands on experience with:
- Firewall configuration and security management
- Cloud and on-premise backup solutions (NAS, Acronis)
- VMware virtualization environments
- VPN, SD-WAN, Layer 3 switches, load balancing, and failover setups
- Strong knowledge of disaster recovery (DRP), business continuity planning (BCP), and server/network security best practices.
- Working knowledge of Linux systems and databases such as MS SQL or other relational databases.
- Experience in server and cybersecurity-related support roles will be an added advantage.
- Experience providing remote support using tools such as TeamViewer.
- Exposure to first-level ERP system support is an advantage.
- Excellent interpersonal and communication skills.
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on “apply now” or send your updated resume to jayden.kua@peopleprofilers.com
Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com