Network Engineer (Telco & Carrier Connectivity)

GOIP BUSINESS SOLUTION PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A telecommunications solutions provider in Singapore is seeking a Network Engineer to support and grow carrier-grade connectivity services. The role involves daily operations of carrier circuits, troubleshooting, and gaining hands-on exposure to MPLS and regional circuit operations. Candidates should have a Bachelor's degree in IT or related fields, with at least 1 year of experience in ISP operations and familiarity with networking concepts. Communication in Mandarin and a willingness to work after hours are required.

Qualifications

• 1+ years of experience in ISP operations or carrier-facing environments.
• Experience handling trouble tickets, circuit outages, and carrier escalations.
• Ability to communicate in Mandarin for coordination.

Responsibilities

• Support daily operations of carrier circuits, including SD-WAN.
• Handle incident troubleshooting and outages with carriers and ISPs.
• Maintain accurate records of circuit details and configurations.

Skills

TCP/IP networking fundamentals

VLANs and routing concepts

Hands-on experience with Cisco devices

Hands-on experience with Juniper devices

Hands-on experience with Fortinet devices

Education

Bachelor's degree in IT, Network Engineering, or related field

Job description

Job Description

We are seeking a Network Engineer with telco or ISP operations experience to support and grow our carrier-grade connectivity services.
This role is ideal for engineers currently working in telco NOC, ISP, or carrier-facing environments who want broader exposure beyond ticket handling, with hands‑on involvement in real‑world MPLS, BGP, and regional circuit operations.

Training and structured guidance will be provided to develop deeper design and implementationҭазаара skills over time.

Key Responsibilities

Telco & Carrier Operations

• Support daily operations of carrier circuits, including SD‑WAN, and point‑to‑point links.

• Handle incident troubleshooting, service degradation, and outages in coordination with telco carriers and ISPs.

• Perform fault isolation using logs, alarms, and routing information, with escalation where required.

• Participate in scheduled maintenance windows and change activities.

Provisioning & Service Delivery

• Coordinate provisioning of new circuits with telco providers and data centre partners.

• Track circuit orders, lead times, testing, and acceptance.

• Assist with service turn‑up, verification, and documentation.

Network Support & Engineering Exposure

• Support routing and switching environments using BGP, OSPF, VLANs, and IP addressing.

• Work with Cisco, Juniper, and Fortinet platforms under guidance.

• Gain exposure to carrier‑grade network design and redundancy concepts.

• Exposure to DWDM environments is an advantage.

Documentation & Process

• Maintain accurate records of circuit details, configurations, and network diagrams.

• Follow operational processes, change management saqqummi SLA requirements.

• Prepare incident summaries and service reports when required.

Requirements

Experience & Background

• 1+ years of experience in:

  • ISP operations

  • Carrier-facing system integrator environments

• Experience handling:

  • Trouble tickets

  • Circuit outages

  • Carrier escalation workflows

Technical Skills

• Good understanding of:

  • TCP/IP networkinghlangan fundamentals

  • VLANs and routing concepts

• Hands‑on or exposure experience with Cisco, Juniper, or Fortinet devices.

• Familiarity with MPLS / carrier networks is strongly preferred.

Education

• Bachelor's degree in IT, Network Engineering, or related field
  (or equivalent technical training with strong learning capability)

Other Requirements

• Ability to communicate in Mandarin for coordination with regional carriers and partners.

• Willingness to support occasional after‑hours incidents as part of a rotational support arrangement.

• Willingness to travel locally and occasionally overseas for project or service support 정도.