Network Engineer (Ref 25828)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a Network Support Specialist. The role involves maintaining network operations, ensuring compliance with security policies, and providing technical support. Candidates should have a degree in IT and at least 1 year of experience in network support. The position offers working hours from 9am to 6pm or 9pm to 6am, Monday to Friday.

Qualifications

• At least 1 year of experience in network support.
• Good knowledge of firewall technologies, IP load balancer, Campus Network Design, and Router configuration.
• Working hours 9am to 6pm / 9pm to 6am (Mon to Fri).

Responsibilities

• Ensure network platform is functioning properly at the customer site.
• Maintain the availability of network operations and incident management.
• Provide preventive maintenance and ensure compliance with security policies.
• Analyze helpdesk requests and provide solutions promptly.

Skills

Network support

Firewall technologies

IP load balancer

Network Access Control

Router configuration

LAN and WAN administration

Education

Bachelor’s degree or Diploma in IT/IS/CS

Job description

Responsibilities

• Ensures network platform is functioning properly at the customer site.
• Maintain the availability of network operations including network related incident and change management in accordance with stipulated Service Level Agreements
• Prepare for the commission, de-commissioning and tech refresh of network devices
• Facilitate in problem solving and collaboration and provide a fast break-fix solution and service
• Provide preventive maintenance such as patching and firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability and update of capacity reports
• Update process and procedural documents
• Support and assist in product/solution demonstrations, proof of concepts and installation for customers & resellers
• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support on all Business Unit Products and Solutions
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor’s degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT, Engineering or its equivalent.
• At least 1 year of experience in network support
• Good knowledge of the following, but not limited to:
• Firewall technologies (high availability, virtual firewall concept)
• IP load balancer
• Campus Network Design, Distribution and core switches, Wireless
• Network Access Control
• Router configuration (high availability)
• LAN and WAN administration
• Working hours 9am to 6pm / 9pm to 6am (Mon to Fri)

License no: 12C6060