Mobile Patient Services Associate - Contract-to-Perm

National Healthcare Group Diagnostics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Patient Service Associate to join their team. This role involves providing customer service to patients, managing appointments, and supporting various administrative tasks. Candidates should possess a diploma or equivalent and have good communication skills. Experience in the healthcare industry will be an advantage. Willingness to work on weekends and travel is necessary. A fast-paced environment is expected.

Qualifications

• Diploma, Higher / Nitec qualification or GCE A/O/N level.
• Experience in customer service / healthcare industry will be an advantage.
• Positive thinker and team player with good communication and interpersonal skills.
• Able to multi-task and work well in a fast-paced environment.
• Computer literate and willing to learn.
• Willing to travel and work on weekends when there is a project assigned.

Responsibilities

• Provide excellent customer service to patients in the Laboratory and Radiography sections.
• Responsible for the reception of patients at NHG Diagnostics centres and mobile fleets.
• Support other patient service functions including registration, appointment scheduling, and billing.

Skills

Customer service experience

Good communication skills

Interpersonal skills

Ability to multi-task

Computer literate

Education

Diploma or equivalent

Job description

A healthcare provider in Singapore is seeking a Patient Service Associate to join their team. This role involves providing customer service to patients, managing appointments, and supporting various administrative tasks. Candidates should possess a diploma or equivalent and have good communication skills. Experience in the healthcare industry will be an advantage. Willingness to work on weekends and travel is necessary. A fast-paced environment is expected.