Merchant Growth Executive

Antler; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic fintech startup is seeking a Merchant Growth Executive in Singapore. The role involves enhancing merchant relationships, identifying upsell opportunities, and managing churn. Ideal candidates have B2B sales experience, a passion for fintech and retail, and strong interpersonal skills. Join a fast-growing team transforming commerce with technology. Apply now or contact our representative for more information.

Qualifications

• Experience in B2B/IT sales or account management/customer success.
• Passionate about technology, fintech, and retail.
• Strong bilingual oral skills necessary.

Responsibilities

• Enhance relationships with existing merchants.
• Advise merchants on new features and upsell opportunities.
• Identify opportunities to grow payment volumes.

Skills

B2B sales experience

Interpersonal skills

Analytical thinking

Detail oriented

Job description

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?

Qashier is looking for a Merchant Growth Executive to support our growth!

We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.

Key Responsibilities:

• Enhance the relationship with existing merchants by proposing solutions that meet their objectives.
• Leverage upsell and renewal opportunities: You'll advise merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.
• Expand and grow payment volumes: You will leverage data to identify opportunities togrow payment volumes further for us and our merchants.
• Churn management: Understand patterns and data to predict potential churn trends and develop stop‑gap measures.
• Troubleshooting potential issues that may arise on the merchant's end. Working closely with the product development team on IT‑T‑related issues.

Requirements:

• Experience in B2B/IT sales or account management/customer success experience.
• Passionate about technology, fintech, and the F&B and retail space.
• Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages).
• Highly driven and energetic individuals with a strong willingness to learn.
• Independent and driven
• Keen attention to detail
• Analytical thinking/troubleshooting skills

About Qashier

Qashier (qashier.com) is a venture‑backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all‑in‑one, cloud‑based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.

Ready to take the leap and make an impact in the exciting world of FinTech? Click 'Apply' or reach out to [e-mail] to start the conversation.