Membership Growth & Engagement Lead

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Membership Executive to foster member relationships and enhance engagement. You will drive membership sales initiatives, implement strategies to maximize satisfaction, and analyze performance reports. Ideal candidates will have at least 2 years in Sales or Customer Success roles, and possess strong communication and interpersonal skills. A degree in a relevant field is required, along with proficiency in Microsoft Office. Flexibility to work weekends and holidays is essential.

Qualifications

• Minimum 2 years of working experience in Sales or Customer success roles.
• Strong team player with exceptional communication and interpersonal skills.
• Proficient in English, both verbal and written.

Responsibilities

• Spearheading Membership sales initiatives and driving growth.
• Developing strategies to retain existing members.
• Analyzing sales performance reports and providing insights.

Skills

Sales initiatives

Communication skills

Relationship building

Analytical skills

Education

Degree/Diploma in Marketing/Business Administration/Hospitality/Sports and Wellness

Tools

Microsoft Office

Job description

A luxury hotel in Singapore is seeking a Membership Executive to foster member relationships and enhance engagement. You will drive membership sales initiatives, implement strategies to maximize satisfaction, and analyze performance reports. Ideal candidates will have at least 2 years in Sales or Customer Success roles, and possess strong communication and interpersonal skills. A degree in a relevant field is required, along with proficiency in Microsoft Office. Flexibility to work weekends and holidays is essential.