Marine Service Operation Coordinator

NEPTUNE ROBOTICS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A maritime technology company in Singapore seeks an Operations Manager to coordinate vessel dispatch, lead a diverse operations team, and ensure efficient service delivery. Ideal candidates should possess a diploma or higher and demonstrate strong leadership and communication skills. Experience in resource management and operational monitoring is vital for success in this role.

Qualifications

• Strong proficiency in English; knowledge of Chinese is a plus.

Responsibilities

• Plan and coordinate daily and long-term vessel schedules.
• Lead and manage a 12-person operations team.
• Monitor vessel status and performance in real time.
• Act as the primary point of contact with diver teams.

Skills

Resource Coordination

Team Leadership

Operational Monitoring

Communication

Data Analysis

Education

Diploma or higher

Job description

Responsibilities

• Vessel Dispatch, Planning & Scheduling: Plan and coordinate daily and long‑term vessel schedules in line with operational requirements. Optimize vessel and equipment deployment to ensure cost‑effective, efficient service delivery.
• Resource Coordination & Liaison: Collaborate closely with Account Managers to manage vessel resources and operational support. Maintain clear communication to ensure stable and consistent operations.
• Team Leadership & Supervision: Lead and manage a work boat of12‑person operations team comprising 4 workboat crew members, 2 engineers, and 6 ROV operators. Provide clear direction, assign tasks, monitor performance, and ensure alignment with operational goals.
• Workboat & Crew Coordination: Maintain regular communication with workboat captains and crew to update them on job schedules, deployment timelines, and task priorities. Ensure readiness and smooth execution of operations on water.
• Technical & Engineering Support: Coordinate with onboard engineers and ROV operators to ensure equipment readiness, preventive maintenance, and operational support for underwater missions and inspections.
• Real‑Time Monitoring & Efficiency Tracking Monitor vessel status and performance in real time. Provide timely updates, identify operational bottlenecks, and support efforts to improve turnaround and service efficiency.
• Diver Team Liaison: Act as the primary point of contact with contracted or in‑house diver teams. Coordinate joint operations, ensure safety compliance, and align schedules to support seamless underwater work execution.
• Operational Monitoring & Reporting: Monitor vessel movements and operational activities in real time. Track progress, resolve issues promptly, and provide regular updates to management. Compile detailed weekly and monthly reports with performance data and analysis.
• Exception & Risk Management: Address operational disruptions promptly, including manpower issues, adverse weather, and regulatory constraints. Respond to emergencies, initiate contingency plans, and ensure continuity of services.
• Routine Administrative Duties: Manage routine vessel administration including documentation, insurance, annual inspections, vessel performance tracking, and supply logistics. Ensure full compliance with Singapore port and maritime regulations.
• Reporting & Data Analysis: Prepare accurate weekly and monthly operational reports. Organize and analyze performance data to support continuous improvement and management decision‑making.

Qualifications

• Diploma and above.
• Proficient in English, Chinese is an advantage.