Manager, Workplace Operations & Business Support – Southeast Asia

Boeing; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A global aerospace company is seeking a Manager for Workplace Operations & Business Support in Southeast Asia. The role involves leading a diverse team, overseeing workplace operations, enhancing experience, and ensuring compliance in Singapore. Candidates should possess extensive experience in facilities management, operational excellence, and communication. The position is full-time and based in Singapore with no relocation assistance provided. Visa sponsorship is available for eligible candidates.

Benefits

Visa sponsorship available

Competitive remuneration in line with Singapore practices

Qualifications

• 8 to 10 years of extensive experience leading workplace and facilities operations.
• 5 to 7 years of leadership experience in culturally diverse teams.
• Advanced IT skills including Excel, PowerPoint, Power BI, and SharePoint.

Responsibilities

• Manage and provide best-in-class workplace operations in the region.
• Lead initiatives for operational excellence and continuous improvement.
• Develop and manage regional operational and capital budget.

Skills

Leadership

Communication

Operational Excellence

Budget Management

Continuous Improvement

Education

Bachelor’s degree or equivalent specific work experience

Tools

Excel

PowerPoint

Power BI

SharePoint

Job description

Manager Workplace Operations & Business Support Southeast Asia

Company: Boeing Singapore Pte Ltd.

Boeing Global Enterprise Services (BGES) has an exciting opportunity for a Manager Workplace Operations & Business Support Southeast Asia (SEA). This role is based in Singapore HQ Office on a full-time permanent basis.

Boeing Global Enterprise Services (BGES) is a highly diversified team of 200 employees internationally providing safe, secure, sustainable and compliant workplace operations, facilities management and business support services to 100 non-USA locations in 40 countries. Our BGES team works in close collaboration and partnership with all the enterprise functions, business units, employees and key stakeholders to deliver a global capability.

In this role you will lead, coach and develop our diverse and talented BGES team in Southeast Asia; oversee and improve our workplace & facilities operations and management to enhance workplace experience; provide safe, secure, sustainable and compliant workplaces in the region; oversee and improve BGES’s internal and delegated services with a sharp focus on first‑time quality and continuous improvement; proactively initiate and enhance operational excellence at all levels of service delivery; develop regional OPEX and CAPEX budget and be accountable to deliver cost‑effective BGES operations in the region; proactively initiate and implement cost‑controlling measures; be a trusted and valued partner to all the businesses, employees and key stakeholders while building BGES’s value proposition and reputation.

Passion for developing, managing and improving workplace operations; driving operational excellence with use of continuous improvement and technology; passion for working with diverse teams at all levels and navigating through complex matrix organization; ability to articulate, communicate and resolve complex issues; ability to influence; ability to develop trust and partner with stakeholders at all levels with ease; financial and business acumen; strategic thinking; and ability to lead, coach & develop BGES team are must‑have skills to be successful in this role.

Position Responsibilities included but not limited to:

• Manage, maintain and provide safe, secure, sustainable and best‑in‑class workplace in the region by establishing and enforcing best workplace standards, procedures and compliance with in‑country regulations.

• Accountable for effective and efficient workplace operations in the region.

• Accountable for providing timely, cost‑effective and value‑added BGES services delivery to all stakeholders and employees by the BGES team in the region.

• Lead by example, instill and encourage a culture of First‑Time Quality and Operational Excellence in BGES team, including influencing functional partners.

• Create, manage and enforce workplace policies, procedures and guidelines in line with the best global practices. Prioritize culture, safety, sustainability, workplace experience, wellness and compliance.

• Lead and enhance operational excellence initiatives with a sharp focus on implementing continuous improvement, value engineering, automation, best practices and reducing manual efforts.

• Lead and manage regional facilities projects in coordination with the Integrated project team.

• Develop, manage and oversee BGES regional operational and capital budget with in‑depth analysis of variance analysis and action plans, and in‑depth analysis of cost allocation rates and optimization.

• Implement cost savings and cost avoidance measures ensuring cost‑effective BGES operations.

• Develop, manage, update and report on regional real estate strategy in collaboration with real estate and finance team.

• Prepare and report on monthly regional BGES and functional performance assessment through scorecards, data and analysis.

• Develop and manage strategic business partnerships and build trust with key stakeholders, business & executive leadership, employees and functional partners.

• Lead, coach and develop BGES team in the SEA region (Singapore, Indonesia, Malaysia, Vietnam, Thailand) ensuring an encouraging, collaborative and inclusive working environment.

Basic Qualifications (Required Skills / Experience):

• 8 to 10 years of solid and extensive experience leading a diverse portfolio of workplaces and facilities regionally or globally.

• 8 to 10 years of extensive and in‑depth experience leading, managing and improving workplace operations, facilities management, enhancing workplace experience and ensuring business compliance.

• 5 to 7 years of leadership experience in leading, coaching and developing culturally diverse teams in multiple countries.

• 5 to 7 years of experience in developing and managing OPEX & CAPEX budget for a division or a function.

• Extensive and proven track record of business partnering stakeholders, managing business support in a complex reporting structure environment.

• Extensive and thorough experience in implementing lean principles for continuous improvement.

• Excellent communication skills, both oral and written, and outstanding presentation skills.

• Advanced and demonstrated IT skills in Excel, PowerPoint, Power Apps, Power BI, SharePoint and Word.

• Solid planning and priority management skills along with problem‑solving and a proven track record.

Preferred Qualifications:

• Bachelor’s degree or equivalent 4-8 years of specific work experience as required in the job description.

• Financial and business acumen.

• Problem solving.

• Strategic thinking.

• Facilities project management.

Other job-related information:

• This is an International Local Hire position.

• Benefits and pay are determined in line with Singapore labour market practices. This is not an expat assignment.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer willing to sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift:

Not a Shift Worker (Singapore)

Required Experience:

Manager

Key Skills

Foreign Office, Analysis, Banking Operations, Corporate Finance, Manual Testing

Employment Type :

Full-Time

Experience:

years

Vacancy:

1