Manager GWO - Client Management Trade Support

Scotiabank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bank in the Americas is seeking a professional for Client Management and Trade Support in Singapore. This role entails managing day-to-day operations for the Treasury FX / Money Market desk, ensuring compliance and client satisfaction through effective communication and problem-solving. The ideal candidate will demonstrate strong organizational skills and a solid understanding of financial risks inherent in this environment, driving strategies that align with the bank's operational objectives.

Qualifications

• Sound knowledge of FX/MM and Debt Securities Operations.
• Strong organizational skills and good time management.
• Good communication skills and ability to elevate issues as necessary.
• Expected to act independently within established Bank procedures.
• Sound appreciation of inherent risks in the Global area.

Responsibilities

• Champion a customer-focused culture to deepen client relationships.
• Manage day-to-day processes for Singapore Treasury FX / Money Market and FX desk.
• Handle all Confirmations and Settlements related matters.
• Act as a bridge between operations teams and APAC clients.
• Oversee outsourced operations with robust governance frameworks.

Skills

Sound knowledge of FX/MM and Debt Securities Operations

Strong organizational skills

Good communication skills

Ability to make decisions under pressure

Adaptability in a changing environment

Job description

Requisition ID: 249836Employee Referral Program – Potential Reward:$2,500.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Purpose

Contributes to the overall success of the Client Management and Trade Support (CMTS) team in Singapore ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manages and controls the day-to-day processes for Singapore Treasury FX / Money Market and FX desk in Singapore by performing the following:
  • Ensures comprehensive procedures and controls are in place
  • Handles all Confirmations and Settlements related matters for in scope products
  • Ensures business is concluded with complete capture, recording and settlement of all required trades by end of day daily.
  • Checks and authorizes high value transactions within approved limits
  • Liaising with custodian(s), correspondent bank(s) and counterparties to ensure timely confirmations matching and settlements.
  • Posts accounting entries for supported Singapore products
  • Work directly with Front Office regarding general enquiries and issues
  • Ensures settlement obligations are funded appropriately
  • Supports funding projection for the desk
  • Performs attestation as required
  • Supports reconciliation of all related breaks
  • Produces Metrics and performs root cause analysis
  • Investigates and solves problems which may occur with unsettled transactions or transactions of a significant nature.
  • Rectifies operating errors and take appropriate action to minimize any financial loss and to prevent occurrence. Actively seeks to identify risk in our daily processes and partners with relevant teams to mitigate
• Acts as a critical bridge between operations teams in other regions and their APAC clients, ensuring seamless execution and service within the APAC time zones
• Manages queries from clients and key stakeholders in Singapore including those relating to transactions
• Provides local management escalations
• Oversees outsourced operations with robust governance frameworks
• Responsible for the oversight of SLA (Service level agreement) and MOU (Memorandum of Understanding) relating to operational support provided between various BNS Entities including APAC, UK, and Toronto
• Manages and develops staff
• Participates in Projects; planning, organizing and preparing for project type activities that can involve multiregional execution, system roll out and regulatory initiatives that range in complexity.
• Strategic Planning: Thinking strategically and acting as a change agent; driving/contributing to operational changes that benefit Scotiabank globally
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Education / Experience / Other Information

Education / Experience / Other Information

• Sound knowledge of FX/MM and Debt Securities Operations.
• Strong organizational skills and good time management. Strong judgment skills and ability to make decisions under pressure to eliminate any risk/exposure to the Bank.
• Good communication skills and ability to elevate to management/front Office as deemed necessary.
• Expected to act independently with minimal supervision within the framework of established Bank procedures
• Sound appreciation of the risks inherent the Global area, e.g., settlements risk, foreign exchange risk, interest rate risk and payment risk.
• Adaptability to manage a rapidly changing environment regarding policies, procedures, automated systems and client needs.
• The incumbent will have signing authority along with management.

Location(s): Singapore : Singapore : Singapore

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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