Manager, Community Outreach

Mount Alvernia Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking an experienced individual for a community outreach role aimed at providing subsidised tertiary care for low-income families. The successful candidate will spearhead programme expansion, build stakeholder relationships, and develop strategies for outreach initiatives. A Bachelor's degree and at least 5 years of experience in social services are required. Experience in healthcare is advantageous, and strong project management and communication skills are essential. This position offers a unique opportunity to give back to the community while working in a rewarding environment.

Qualifications

• At least 5 years of experience in social services with a focus on programme management.
• Healthcare experience is advantageous.
• Proven project management skills from conceptualisation to implementation.

Responsibilities

• Spearhead the expansion of hospital-based programme serving low-income families.
• Build channels of referrals from social service agencies.
• Formulate programme policies and develop strategies.

Skills

Project management

Communication skills

Stakeholder engagement

Detail-oriented

Education

Bachelor’s degree in any discipline

Job description

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:-Serve all with Love.

• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.

• Values:Compassion, Humility, Integrity, Respect and Peace (CHIRP).

• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Central to Mount Alvernia Hospital’s mission is a commitment to giving back to the community and serving the vulnerable. This legacy is being carried forward by the Community Outreach Team. Join our burgeoning team to drive the growth in our hospital-based programme providing highly subsidised tertiary care. In this role, you will:

• Spearhead the expansion of our existing hospital-based programme to serve low-income transnational families in Singapore.

• Build channels of referrals from social service agencies in identified new target segments of persons with disabilities and mental health for vulnerable youths.

• Formulate programme policies, organise operating procedures and develop strategies to meet long-term goals.

• Build and nurture strong relationship with key stakeholders including social workers, volunteer doctors and hospital management on outreach programmes.

• Develop a cloud-based case management and data repository for the tracking of cases and analysis of statistics for KPI reporting.

• Collaborate closely with clinic-based and offsite Outreach colleagues to bring about a holistic outreach healthcare offering for the community.

How to Succeed

• Bachelor’s degree in any discipline.

• At least 5 years of experience in social services especially in programme management.

• Healthcare experience advantageous.

• Strong project management skills with demonstrated ability to drive initiatives from conceptualisation to implementation.

• Detail oriented, possess strong reasoning with the ability to manage multiple projects and meet tight deadlines.

• Excellent communication and presentation skills with the ability to build rapport with diverse stakeholders.

• Self-driven, thrives on teamwork with a heart to serve all with love.