Management Trainee (FOH)

Kantin at Jewel Changi; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern restaurant in an airport is seeking a motivated Management Trainee (FOH) to oversee front-of-house operations and ensure exceptional service. This full-time role requires excellent communication and interpersonal skills, previous customer-facing experience, and a positive attitude. Join a dynamic team dedicated to providing a unique dining experience and memorable hospitality. Flexibility for various shifts is essential.

Qualifications

• Previous experience in a customer-facing role in hospitality or food and beverage.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Flexibility to work shifts, including weekends and public holidays.

Responsibilities

• Oversee daily front-of-house operations for smooth service.
• Train and motivate service crew.
• Handle guest feedback graciously.
• Maintain a clean and organized dining area.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team-oriented attitude

Job description

About the role

Kantin at Jewel Changi is seeking a motivated and customer-focused Management Trainee (FOH) to join our dynamic team at our restaurant located in the Changi Airport East Region. This full-time position is an excellent opportunity to be part of an innovative and fast-paced hospitality environment, where you will be responsible for providing exceptional service to our guests.

What you'll be doing

• Overseeing daily front-of-house operations to ensure smooth service
• Training, guiding, and motivating service crew to deliver outstanding hospitality
• Delegating tasks and monitoring performance to maintain high standards
• Delivering excellent guest experiences
• Handling guest feedback or concerns promptly and graciously
• Managing orders and ensure smooth service flow
• Supporting the team in preparing and serving drinks, cocktails, and desserts as needed
• Maintaining a clean, organised, and well-stocked dining area
• Overseeing the restocking of supplies and monitoring inventory
• Handling transactions, reporting and assisting with basic administrative duties

What we're looking for

• Previous experience in a customer-facing role within the hospitality or food and beverage industry
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service
• Strong attention to detail and the ability to multitask in a fast-paced environment
• A positive, enthusiastic and team-oriented attitude
• Flexibility to work a range of shifts, including weekends and public holidays

About us

KANTIN is a modern and vibrant restaurant located within the iconic Jewel Changi Airport complex. Our mission is to provide our guests with a unique and memorable dining experience, showcasing the best of Bornean cuisine and hospitality. We are committed to creating a welcoming environment and delivering exceptional customer service.

If you're excited about the prospect of joining our team, we encourage you to apply now.