Management Associate

CHARLES & KEITH (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading fashion retailer in Singapore is seeking a Management Associate for their retail outlet. This entry-level program will train you to become a Shop Manager, focusing on sales targets, customer service, and inventory management. Ideal candidates should have a degree in Business Management, be bilingual, and possess a vibrant personality with a keen interest in fashion. Candidates are required to work retail hours, including weekends and public holidays, and must be sales-oriented with excellent interpersonal skills.

Qualifications

• A degree in Business Management or a related discipline.
• Prepared to work retail hours and on weekends and Public Holidays.
• Effectively bilingual in English and a second language.
• Possess effective interpersonal skills and loves to interact with people.
• Sales-oriented and self-motivated to achieve sales targets.
• Fun, vibrant, & outgoing personality with a great personal style.

Responsibilities

• Manage sales targets, including setting and monitoring.
• Maintain professional standards of customer care.
• Manage inventories of the outlets, organizing the storeroom.
• Execute administrative duties such as staff appraisal and scheduling.
• Present quarterly to the Operations Team and Management.

Skills

Microsoft Excel

Interpersonal Skills

Retail Sales

Entrepreneurship

Customer Service

Scheduling

Education

Degree in Business Management or related discipline

Job description

Roles & Responsibilities

At Charles & Keith Singapore, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.

In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the retail sales career path.

Programme Progression

Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates

Customer Service Executive → Senior Customer Service Executive → Supervisor → Training Assistant Shop Manager → Assistant Shop Manager → Training Shop Manager → Shop Manager

THE PROGRAM

The Management Associate Program is an entry‑level 2‑year program and progression is dependent on the performance of the Management Associate.

Phase 1: Retail Exposure Program

Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands‑on skills that trainees will have to be competent at:

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

Requirements

• A degree in Business Management or a related discipline
• Prepared to work retail hours and on weekends and Public Holidays
• Prepared to work in a fast‑paced environment.
• Effectively bilingual in English and a second language
• Possess effective interpersonal skills and loves to interact with people from all walks of life
• Sales‑oriented and self‑motivated to achieve sales targets
• Posess good salesmanship and an excellent sense of entrepreneurship
• Able to work effectively with a diverse workforce i.e. people of different age, race, nationality, etc
• Well‑groomed and professional appearance while at work
• Strong interest in fashion‑styling
• Fun, vibrant & outgoing personality with a great personal style
• A keen sense of fashion and a passion for the fashion industry

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability together with a recent photograph.

Shortlisted candidate will be expected to attend and interview at our office in Singapore.

*We thank you for your application, and regret to inform you that only shortlisted candidates will be notified. Please allow us up to 3-4 weeks to process your application. All resumes will be kept strictly confidential.

Tell employers what skills you have

• Microsoft Excel
• Appraisals
• Interpersonal Skills
• Customer Care
• Retail Sales
• Inventory Control
• Entrepreneurship
• Cashiering
• Team Leader
• Customer Service
• Scheduling
• Financial Services
• People Management
• Ability to Prioritize