Logistics Quality Executive

Capital Human Resource Management Pte. Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading logistics firm in Singapore seeks a Logistics Quality Executive to enhance quality standards in logistics operations. This full-time position involves developing QA procedures, conducting audits, investigating issues, and improving processes. The ideal candidate should have a Diploma/Degree in Logistics or related fields, with at least 2 years of experience in a logistics or QA role. This role is characterized by significant cross-functional collaboration and aims to support the company's commitment to operational excellence.

Benefits

Competitive salary

Career development opportunities

Flexible work arrangements

Comprehensive health and wellness program

5 days work week

Qualifications

• Minimum 2 years’ experience in logistics operations or QA, preferably within a 3PL or warehouse environment.
• Strong knowledge of logistics processes, warehousing, and transportation flows.
• Understanding of QA tools and root cause analysis techniques.

Responsibilities

• Develop and implement Quality Assurance procedures for logistics operations.
• Conduct audits and inspections of logistics processes.
• Investigate quality issues and lead root cause analysis.

Skills

Logistics processes

Quality assurance

Problem-solving

Effective communication

Cross-functional collaboration

Education

Diploma or Degree in Logistics, Supply Chain Management, Quality Management

Tools

MS Office

Warehouse Management Systems (WMS)

ISO 9001

Lean or Six Sigma methodologies

Job description

About the role

As a Logistics Quality Executive at Capital Human Resource Management Pte. Ltd', you will play a pivotal role in ensuring the highest standards of quality and efficiency across the company's logistics operations in the Alps Avenue. This full-time role will see you collaborating closely with cross-functional teams to identify, resolve and prevent quality-related issues, contributing to the overall success and continuous improvement of the business.

What you'll be doing

• Develop and implement Quality Assurance (QA) procedures and standards for warehouse, transportation, and last-mile delivery operations.
• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
• Investigate quality issues (e.g., mis-shipments, damages, delays, non-conformances); lead root cause analysis and drive corrective & preventive actions.
• Work closely with warehouse, operations, and customer service teams to resolve quality-related matters.
• Maintain accurate documentation of inspections, audits, incidents, and improvement actions.
• Ensure compliance with internal SOPs, customer requirements, and relevant regulations.
• Drive continuous improvement initiatives to reduce error rates, enhance packaging standards, and optimize logistics workflows.
• Support the onboarding and training of operations teams on QA standards and procedures.
• Monitor and report key quality metrics, including damage rate, mis-pick rate, and claims frequency, and provide insights for performance enhancement.

What we're looking for

Education & Experience

• Diploma or Degree in Logistics, Supply Chain Management, Quality Management, or a related field.
• Minimum 2 years’ experience in logistics operations or QA, preferably within a 3PL or warehouse environment.

Technical Skills

• Strong knowledge of logistics processes, warehousing, and transportation flows.
• Experience with ISO 9001 or similar quality management systems.
• Familiarity with lean or Six Sigma methodologies (advantageous).
• Understanding of QA tools and root cause analysis techniques (e.g., 5 Whys, Fishbone Diagram).
• Proficient in MS Office and warehouse management systems (WMS).

Personal Attributes

• High attention to detail and strong problem-solving abilities.
• Effective communication and cross-functional collaboration skills.
• Ability to work both independently and as part of a team.

What we offer

At Capital Human Resource Management Pte. Ltd', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you'll enjoy a range of benefits including:

1. Working timing: 0830 - 1815
2. 5 days work week (Mon - Fri)
3. Career development opportunities
4. Flexible work arrangements
5. Comprehensive health and wellness program

Application Instructions

Submit your CV in MS Word format, including:

• Educational background
• Work experience in point form
• Reasons for leaving each position
• Current & expected salary
• Date of availability / notice period

We regret that only shortlisted candidates will be notified.
Your profile will be kept in our database for future career opportunities.

We wish you all the best in your job search.

Hou Shenglong Kyan
Registration No.: R1435754
EA License No.: 19C9570