Logistics Assistant

A~STAR PLASTICS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics firm in Singapore is looking for an Export Operations specialist. This role involves managing sea freight operations, ensuring compliance with export regulations, and providing excellent service to customers. The ideal candidate will have experience in sea freight processes, strong negotiation skills, and the ability to coordinate effectively with various stakeholders. Competitive compensation package offered.

Qualifications

• Experience in sea freight operations, including FCL and LCL shipments.
• Strong negotiation skills in securing space and managing costs.
• Knowledge of export regulations in Singapore and Malaysia.

Responsibilities

• Handle all aspects of sea freight operations.
• Coordinate with carriers and ensure compliance with regulations.
• Manage customer relations and provide timely updates.

Job description

Export Operations

• Handle sea freight operations, including FCL, LCL shipments.
• Coordinate with carriers, freight forwarders, and agents for bookings, documentation, and shipment requirements.
• Negotiate freight rates, secure space with carriers/vendors, and manage cost efficiency.
• Provide quotations and shipping rates to customers and overseas branches.

Documentation & Compliance

• Prepare and verify export documents
• Manage customs declarations
• Ensure compliance with Singapore and Malaysia export/import regulations

Customer & Internal Coordination

• Manage customer and internal escalations promptly with effective service recovery.
• Build and maintain strong relationships with key account customers.
• Liaise with customers, suppliers, and internal teams for smooth shipment flow.
• Provide timely updates on delivery status and shipment tracking.

Reporting & Administration

• Prepare billing, invoicing, and close job files after completion.
• Maintain accurate records of shipments, costs, and documentation.
• Provide shipment status reports and updates to management as required.