Logistics and Operations Manager

SENGKANG IMPORT & EXPORT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wholesale distribution company based in Singapore is seeking a Logistics & Operations Manager to oversee reporting structures and operational visibility across the supply chain. The ideal candidate will manage quality control, coordinate with various departments, and improve processes. Candidates should have 5-10 years of experience in operations, fluent in Mandarin and English, and possess strong skills in inventory management and reporting. This position offers direct exposure to senior leadership and significant growth potential.

Benefits

Direct exposure to senior leadership

Opportunity to build systems from scratch

Competitive salary based on experience

Growth potential into a senior operations leadership role

Qualifications

• 5–10 years of experience in operations, supply chain, or quality control.
• Experience in food distribution, FMCG, or wholesale trading preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Design and implement operational reports and track key metrics.
• Conduct quality checks and monitor product standards.
• Coordinate cross-department communication and follow up on actions.
• Document processes and suggest improvements to enhance efficiency.

Skills

Operations management

Supply chain coordination

Quality control

Inventory management

Strong Excel skills

Fluent Mandarin and English

Job description

About the Role

We are an established wholesale distribution business. For more than 3 decades, we supply essential food products including rice, eggs, cooking oil, and other dried goods across Singapore.

As we scale, we are looking to hire a hands‑on Logistics & Operations Manager to build reporting structures, improve operational visibility, and ensure product quality across our supply chain.

This role will act as a bridge between the GM and daily operations, working closely with procurement, warehouse, sales, logistics, and finance teams.

Key Responsibilities

1. Reporting & Performance Metrics
   • Design and implement daily, weekly, and monthly operational reports
   • Track key metrics including:
     • Inventory levels & turnover
     • Sales vs stock movement
     • Shrinkage, wastage, and damages
     • Order fulfillment accuracy
     • Supplier performance
     • Quality control, sampling
   • Consolidate data from different departments into clear management reports for the GM
   • Identify gaps, inefficiencies, and operational risks using data and set up task force project groups to improve issues
2. Quality Control & Compliance
   • Conduct on‑ground quality checks for incoming and outgoing products
   • Monitor:
     • Product freshness, expiry dates, and packaging integrity
     • Storage conditions (temperature, hygiene, stacking)
   • Create and enforce basic quality control SOPs
   • Handle quality complaints and coordinate corrective actions
   • Liaise with suppliers on quality issues and improvements
3. Cross‑Department Coordination
   • Act as a central link between warehouse, procurement, sales, logistics, accounts receivables and finance
   • Ensure information flows correctly and on time between teams
   • Follow up on pending actions, delays, and operational issues
   • Establish and maintain clear reporting lines and accountability
4. Process Improvement & Structure
   • Document existing processes and recommend improvements
   • Help introduce structure where it does not exist
   • Support the GM in building middle‑management discipline
   • Assist in training staff on reporting, quality standards, and basic controls

Required Qualifications & Skills

• 5–10 years of experience in operations, supply chain, or quality control
• Fluent in conversational and written Mandarin and English
• Experience in food distribution, FMCG, or wholesale trading preferred
• Strong understanding of:
  • Inventory management
  • Warehousing operations
  • Food quality standards
• Comfortable working both in the office and on the ground (in the factory)
• Strong Excel / Google Sheets skills (reporting is critical)
• Ability to work independently with minimal supervision
• Clear communicator who can work with different teams and personalities & present daily/ monthly reports to management

Personal Attributes

• Highly organized and detail‑oriented
• Practical, hands‑on, and problem‑solving mindset
• Comfortable working in a fast‑moving, unstructured environment
• Strong sense of ownership and accountability
• Trusted to handle sensitive operational data

What We Offer

• Direct exposure to senior leadership and decision‑making
• Opportunity to build systems from scratch
• Competitive salary based on experience
• Growth potential into a senior operations leadership role

How to Apply

Please send your CV along with a brief note explaining your experience in operations, logistics, reporting, and quality control in distribution or food‑related businesses.