Lead Consultant, Network (SD-WAN)

Singtel Group; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A telecommunications company in Singapore is seeking a seasoned professional for the management of SD-WAN platforms. Responsibilities include operations, maintenance, troubleshooting, and performance analysis of network services. The ideal candidate will hold a degree in Engineering or Computer Science, possess expert knowledge in various SD-WAN technologies and IP networking, and have at least 10 years of industry experience. This role offers the opportunity to engage in vendor negotiations and conduct performance audits, emphasizing proactive network management.

Qualifications

• 10+ years of IP network experience with 3-5 years in systems operations, DevOps, or cloud operations.
• Possess expertise with router and switch installations.
• Knowledge of Kubernetes, OpenStack, and cloud automation tools.

Responsibilities

• Handle regular preventive maintenance on SD-WAN platforms.
• Support network and systems infrastructure roll-outs.
• Troubleshoot and resolve faults within SD-WAN services.
• Prepare reports on network and equipment performance.
• Conduct audits and reviews of SD-WAN platforms.

Skills

IP network experience

Systems operations

DevOps

Cloud operations

Routing protocols

Technical fault isolation

Analytical skills

Education

Bachelor's degree in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems

Tools

Cisco

Juniper

Mellanox

Dell SONiC

Cisco SD-WAN

VMware VeloCloud SD-WAN

HPE Aruba SilverPeak SD-WAN

Fortinet SD-WAN

PowerBI

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Responsible for end-to-end operations and maintenance of Singtel’s SD-WAN platforms, including incident management, configuration changes, security governance, and performance reporting. Also contributes to the design and implementation of new platform products and services.

Make an impact by:

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• A Bachelor’s degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• 10 years minimum of IP network experience with 3-5 years experience with systems operations, DevOps or cloud operations
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Posses expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure. Good analytical and trouble‑shouting skills in the area of technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Knowledge of kubernetes, openstack and other cloud automation tools.
• Good to have PowerBI experience, Service Now and reporting tools background