Lead Centre Manager (Community Setting)

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community service organization in Singapore is seeking a Lead Centre Manager to oversee operations at Active Ageing Centres, ensuring smooth service delivery for seniors. The successful candidate will lead and support a team, assist in staff recruitment, and manage compliance, incidents, and statistics monitoring. A Diploma or Degree in a healthcare-related field and a minimum of 3 years experience in community care are required. The position offers competitive remuneration and requires strong leadership in community engagement.

Benefits

Competitive remuneration

5 days, office hours

Close proximity to public transport

Qualifications

• Minimum of 3 years' experience in senior services, community care, or healthcare settings.

Responsibilities

• Oversee operations and performance of Active Ageing Centres.
• Lead and support AAC Supervisors to foster a positive team culture.
• Assist in staff recruitment and training, ensuring service standards.
• Ensure compliance with SOPs and policies.
• Manage incidents, audits, and public inquiries.
• Monitor and report centre statistics to management.
• Plan manpower deployment for optimal coverage across centres.
• Guide team in care management and budgeting.
• Promote Asset-Based Community Development approach.
• Manage volunteer recruitment and training.
• Strengthen relationships with community partners and donors.
• Build partnerships for seamless service referrals.
• Represent the organization at collaborative planning platforms.

Skills

Team leadership

Community engagement

Care management

Volunteer recruitment

Partnership development

Education

Diploma or Degree in Social Work, Gerontology, Nursing, Allied Health or related field

Job description

• Competitive remuneration

• 5 days, office hours

• Close proximity to public transport

As a Lead Centre Manager (Community Setting), you will be responsible for the following duties:

• Oversee operations and performance of Active Ageing Centres ensuring smooth service delivery for seniors.

• Lead and support AAC Supervisors, fostering a positive team culture.

• Assist in staff recruitment and training, collaborate with supervisors to ensure consistent service standards.

• Ensure compliance with SOPs, contingency plans, and policies.

• Manage incidents, audits, public inquiries, and feedback.

• Monitor and report centre statistics to management and authorities. Coordinate facility maintenance, procurement, and vendor management.

• Plan manpower deployment for optimal coverage across centres.

• Oversee daily community care operations, guide the team in care management, budgeting, procurement, supplier and volunteer management, and review care performance and financial sustainability in line with community engagement goals.

• Promote the Asset-Based Community Development approach to recruit and activate residents as community champions.

• Manage volunteer recruitment, training, and database.

• Strengthen relationships with community partners, volunteers, and donors to support AAC objectives.

• Build partnerships with healthcare and community stakeholders for seamless service referrals and integrated care.

• Represent the organization at platforms like ICCS for collaborative planning.

• Coordinate cross-centre initiatives to align with organizational goals and community strategies.

Requirements:

• Possess Diploma or Degree in Social Work, Gerontology, Nursing, Allied Health or a related healthcare field

• Minimum of 3 years’ experience in senior services, community care, or healthcare settings.

To apply, simply click on the 'apply' button in the job advertisement or alternatively, you can send in your resume via email: [e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE: 19C9777