KY11 - Customer Service Officer [Enrichment Centre experiences | Annual Bonus! | up to $3500]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm is seeking a Customer Service Officer to manage customer relations and sales transactions. Candidates should have minimum GCE 'A' levels or Diploma qualifications and at least 2 years in customer service roles. Locations include Toa Payoh and Bukit Timah, with potential relocation to other centers as needed. Competitive salary ranges from $2650 to $3500.

Qualifications

• Minimum 2 years of relevant work experience in customer service-related roles.
• Experience in enrichment centers settings is preferred.
• Must be open to relocating to other centers.

Responsibilities

• Explain courses and promote center programs to potential customers.
• Handle phone and email queries effectively.
• Manage sales transactions and administrative duties.

Skills

Customer service

Sales proficiency

Administrative skills

Proficient in MacBook and G-Suites

Education

GCE 'A' levels or Diploma qualifications

Job description

Overview

Customer Service Officer (CSO)

Working days & hours: 5 days - 4 weekdays (12:30 PM - 9:30 PM) + 1 weekend (8:30 AM - 6:30 PM)

Working location (Current Hiring):

• Toa Payoh
• Bukit Timah

(Will be willing to relocate to other branches due to work exigencies)

Salary: $2650 - $3500

Responsibilities

• Sales and Customer Service: Explain courses, education philosophy and pedagogy to potential customers; promote centre programmes to potential and existing customers; build relationships with customers; handle phone and email queries effectively and promptly; perform and manage sales transactions effectively and promptly.
• Administrative Duties: Arrange replacement lessons for students, and appointments for parents, centre management or teachers; responsible for centre\'s inventory and simple logistics; other administrative and ad hoc duties, e.g. filing documents

Requirements

• Have minimum GCE \"A\" levels or Diploma qualifications.
• Possess at least 2 years of relevant work experience in customer service-related roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (Drive, Gmail, Docs, Sheets).
• Open to be deployed at other centers due to work exigencies.

Interested candidates may submit your resume via WhatsApp.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279