Key Account Support Executive

TAI SUN (LIM KEE) FOOD INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food industry company in Singapore is seeking a Sales Support Coordinator to assist in operational tasks, manage customer relationships, and ensure accurate processing of sales documentation. The ideal candidate has a diploma and at least 2 years of experience in FMCG sales support, with strong communication and coordination skills. Proficiency in Microsoft Office is required.

Qualifications

• 2 years of experience in FMCG sales support or account coordination, preferably in Modern Trade.
• Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.

Responsibilities

• Support the Head of Sales & Marketing in operational and administrative tasks.
• Act as the primary communication liaison between customers and internal teams.
• Cultivate strong relationships with key customers.
• Process price changes and promotional submissions accurately.
• Coordinate with supply chain and warehouse teams.
• Monitor stock levels and report out-of-stock issues.
• Prepare sales reports and performance trackers.
• Conduct market and store visits to gather insights.

Skills

Coordination skills

Communication skills

Problem-solving skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Education

Diploma in Business/Marketing or relevant field

Job description

Responsibilities:

• Support the Head of Sales & Marketing in handling operational and administrative tasks.
• Act as the primary communication liaison between key customers and internal teams.
• Cultivate and maintain strong relationships with key customers to enhance brand loyalty and competitiveness.
• Process price changes, listing forms, and promotional submissions accurately and on time.
• Coordinate internally with supply chain and warehouse teams to ensure product availability.
• Track promotional implementation and send proof of execution where required.
• Monitor stock levels and communicate out-of-stock issues to relevant parties.
• Maintain accurate and up-to-date records of key account activities, contracts, and pricing agreements.
• Prepare sales reports and monthly performance trackers as required.
• Conduct market and store visits to gather insights and support sales strategies.
• Ensure compliance with company SOPs and customer requirements.

Requirements:

• Diploma preferably in Business/Marketing or relevant field.
• 2 years of experience in FMCG sales support or account coordination (preferably in Modern Trade).
• Strong coordination, communication, and problem-solving skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.