Junior Sommelier for New Outlet

Burnt Ends Restaurant Pte Ltd; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A modern barbecue restaurant in Singapore is seeking a passionate wine expert to join its opening team. The ideal candidate will have at least 1 year of experience in a wine-focused role and excellent customer service skills. Responsibilities include providing wine pairings, educating guests, and managing inventory. Benefits include medical insurance, monthly incentives, and annual performance bonuses.

Benefits

Medical insurance

Dental coverage

Monthly incentives

Annual performance bonus

Strong growth and development opportunities

12 days Annual leave + 1 day Birthday leave

1.5x OT pay for hours worked beyond 44/week

Qualifications

• Minimum 1 year of experience in a restaurant or wine-focused position.
• Excellent problem-solving and customer service skills.
• Willingness to work during peak hours, including nights and weekends.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide expert wine recommendations and pairings to complement menu items.
• Educate guests about wine origins and proper tasting techniques.
• Conduct daily reconciliation of sales.
• Implement strategies to achieve sales targets.
• Ensure proper storage, handling, and inventory management of wines.

Skills

Customer service

Wine pairing

Problem-solving

Communication

Education

Certification in wine studies (CMS or WSET)

Job description

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We’re now growing and opening a brand new outlet in Jewel! As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.

Job Responsibilities:

• Provide expert wine recommendations and pairings to complement menu items.

• Educate guests about wine origins, flavor profiles, and proper tasting techniques.

• Conduct tableside wine service, including decanting and pouring.

• Operating Point of Sales (POS) Systems when managing beverage order

• Interact with customers to assess customers' satisfaction levels for customer experience improvement

• Inspect the adherence of customer service standards

• Ensure proper storage, handling, and inventory management of wines.

• Regularly update the wine list to reflect seasonal availability and trends.

• Analyse customers' feedback to ascertain customer service delivery gaps

• Monitor the execution of initiatives under customer loyalty strategies

• Opening, operating and closing of shifts

• Conduct daily reconciliation of sales

• Implement strategies to achieve sales targets

• Monitor inventory level to ensure consistent supplies

• Suggest areas for continuous improvement within the team

• Any ad hoc duties as assigned

Job Requirements:

• Minimum 1 year of experience in a restaurant or wine-focused position

• No min cert required

• Excellent problem-solving and customer service skills

• Exceptional communication and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• An advanced education or certification in wine studies that is service minded (CMS or WSET) is a bonus but not expected

• Ability to work in a fast-paced environment and carry boxes

• 5 day work week (44 hours per week)

• Only Singaporean and Permanent Residents may apply

Benefits:

• Medical insurance

• Dental coverage

• Monthly incentives

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!