IT Technical Support Engineer (Laptop)

PERSONNEL LINK JOBHUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an IT Technical Support Engineer. The role involves providing customer support, diagnosing software and hardware issues, and supporting product certifications. Candidates should have a Diploma or Bachelor’s degree in a relevant field and a minimum of 3 years of experience. Interested individuals can submit their resumes via email.

Qualifications

• Minimum 3 years of related experience.
• Proficient in diagnosing hardware, software, and networking issues.

Responsibilities

• Provide customer support requests and queries.
• Diagnosing and troubleshooting software and hardware problems.
• Support new product certifications and renewals.
• Provide support on company’s Warranty Entitlement and Claim system.

Skills

Diagnosing software and hardware problems

Customer support

Technical assistance

Networking issues

Education

Diploma/Bachelor’s degree in Computer Science, I.T., engineering or equivalent

Job description

IT Technical Support Engineer (Laptop)

Responsibilities

• Provide customer support requests and queries
• Diagnosing and troubleshooting software and hardware problems
• Providing technical assistance for queries and issues related to computer systems, software, and hardware
• Support on new product certifications and renewals
• Provide support on company’s Warranty Entitlement and Claim system

Requirements

• Diploma/Bachelor’s degree in Computer Science, I.T., engineering or equivalent
• Min 3 years of related experience and proficiency in diagnosing hardware, software, and networking issues.

Salary: $4,200

Location: Near to MRT

Interested candidates are welcome to email resume to [e-mail] and CC to [e-mail]