IT System Administrator | Construction Company

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction company in Singapore seeks an IT System Administrator to manage and maintain IT infrastructure and systems. The ideal candidate will have Nitec or Diploma in IT and 1-3 years of relevant experience in the construction sector. Responsibilities include troubleshooting issues, providing technical support, and monitoring IT ticket resolution. The position offers a competitive salary of $2,800 - $3,300 plus a variable bonus, with work hours from Mon to Fri, 8.30am to 5.15pm.

Qualifications

• 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator.

Responsibilities

• Manage and maintain the organisation's IT infrastructure and systems.
• Implement technological solutions and provide technical support to staff across various departments.
• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA.

Skills

Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi)

Experience with Mobile Device Management (Intune)

Proficiency in Windows OS, O365 setup, and AD user creation

Familiarity with the IMS forms cycle and vendor coordination

Hands-on experience with ticketing systems

Education

Nitec or Diploma in Information Technology, Digital Technology, Computer Science

Job description

IT System Administrator | Construction Company

• Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]

• Role: Inhouse IT Administrator
• Industry: Civil Construction Industry
• HQ at Changi Business Park [ Expo MRT ]
• Mon to Fri, from 8.30am to 5.15pm
• Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]

Qualifications and experience

• Nitec or Diploma in Information Technology, Digital Technology, Computer Science
• Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator

Key Performance Indicators (KPIs) For This Role as below

• Average resolution time for IT tickets.
• Accuracy of IT assets and inventory records.
• On-time completion of PR / PO processes and project setups.
• User satisfaction ratings for IT support.

Job Role

• The Information Technology Administrator is responsible for managing and maintaining the organisation's IT infrastructure and systems, ensuring optimal performance and security.
• This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.

Key Responsibilities

• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
• Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.

Key skills required

• Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi‑Fi ).
• Experience with Mobile Device Management (Intune).
• Proficiency in Windows OS, O365 setup, and AD user creation.
• Familiarity with the IMS forms cycle and vendor coordination.
• Hands‑on experience with ticketing systems.