IT Support & Windows Technician - VMS Troubleshooter

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a candidate for a role focused on technical maintenance and troubleshooting of Video Management Systems, specifically Milestone XProtect. Candidates must have a Diploma/Nitec in IT, strong communication skills, and the ability to work 12-hour shifts. This position involves responding to incidents, preparing reports, and adhering to safety protocols.

Qualifications

• Strong documentation, communication, and presentation abilities.
• Able to commit to a 12 hour rotational shift schedule.
• Must be eligible and able to obtain the required security clearance.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System.
• Respond swiftly to onsite operational incidents as per SLAs.
• Prepare and submit accurate daily maintenance reports.

Skills

Documentation skills

Communication skills

Presentation skills

Proficiency in Microsoft Office

Basic knowledge of Windows servers

Understanding of Local Area Networks

Education

Diploma/Nitec in Information Technology

Job description

A technology solutions provider in Singapore is seeking a candidate for a role focused on technical maintenance and troubleshooting of Video Management Systems, specifically Milestone XProtect. Candidates must have a Diploma/Nitec in IT, strong communication skills, and the ability to work 12-hour shifts. This position involves responding to incidents, preparing reports, and adhering to safety protocols.