IT Support Specialist — Training & Hands-on Tech Help

NEX VENTURE; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Singapore is looking for an experienced IT Support Officer. The role involves providing effective technical support, maintaining IT infrastructure, and collaborating with the IT team for continuous improvement. Candidates should have at least 2 years of experience in a similar role and a relevant degree. The company offers competitive pay, professional development opportunities, and comprehensive medical benefits.

Benefits

Comprehensive medical and dental coverage

Generous vacation and leave entitlements

Ongoing training and learning opportunities

Team-building events

Discounts on company products and services

Qualifications

• At least 2 years of experience in an IT support or helpdesk role.
• Expand technical abilities across a range of areas including hardware, networking fundamentals, and IT infrastructure.

Responsibilities

• Respond to and resolve IT-related inquiries and issues promptly.
• Provide first-line support for desktop applications, hardware, and network connectivity.
• Perform software installations, upgrades, and configurations as required.
• Identify and troubleshoot technical problems and implement appropriate solutions.

Skills

IT support experience

Knowledge of operating systems (Windows)

Troubleshooting software issues

Network connectivity

Ability to work independently

Team collaboration

Education

Relevant diploma or degree in Information Technology or Computer Science

Job description

A leading technology solutions provider in Singapore is looking for an experienced IT Support Officer. The role involves providing effective technical support, maintaining IT infrastructure, and collaborating with the IT team for continuous improvement. Candidates should have at least 2 years of experience in a similar role and a relevant degree. The company offers competitive pay, professional development opportunities, and comprehensive medical benefits.