IT Support Specialist

Accesstech Engineering Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

• Offer daily essential IT support and services to our users, addressing a range of IT-related issues such as internet connectivity, printers, computer hardware, audio-visual equipment, software and others.
• Oversee IT assets, software licenses, and the IT onboarding/offboarding processes
• Collaborate with vendor support teams to resolve technical problems within the desktop environment.
• Regularly maintain and update the inventory of essential IT hardware and equipment, including computers, monitors, printers, network devices and more.
• Identify and manage IT opportunities, risks, and challenges related to IT user help desk operations.
• Set up and configure facial recognition devices to enable secure access to office premises.