IT Support & Solutions Engineer (Windows/Network)

TESSOLVE ENGINEERING SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT services firm in Singapore is searching for an IT Engineer to provide advanced troubleshooting and technical support for IT equipment. Responsibilities include diagnosing complex technical issues, collaborating with IT teams, and maintaining service desk records. Ideal candidates should have over 3 years of experience in IT Support, excellent communication skills, and a strong customer service orientation. This role offers a salary range of S$4800-6000 and includes medical benefits for employees and their families.

Benefits

Medical Benefits for employee and family

Qualifications

• 3+ years of experience in IT Support or related areas.
• Proficiency in troubleshooting operating systems and software applications.
• Good verbal and written communication skills to convey technical concepts.

Responsibilities

• Provide advanced troubleshooting and technical support for IT equipment.
• Diagnose and resolve complex technical issues.
• Collaborate with IT teams for escalations and resolutions.

Skills

Troubleshooting expertise in Windows OS

Basic Networking

Active Directory

Customer service orientation

Communication skills

Ability to work in a fast-paced environment

Job description

A leading IT services firm in Singapore is searching for an IT Engineer to provide advanced troubleshooting and technical support for IT equipment. Responsibilities include diagnosing complex technical issues, collaborating with IT teams, and maintaining service desk records. Ideal candidates should have over 3 years of experience in IT Support, excellent communication skills, and a strong customer service orientation. This role offers a salary range of S$4800-6000 and includes medical benefits for employees and their families.