IT Support (Rotating Shift) | Contract

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology support company in Singapore is seeking an IT Support Technician to perform daily maintenance, troubleshooting, and provide onsite support. Candidates should have a diploma in IT and experience in desktop support, along with strong troubleshooting skills. Willingness to work rotational shifts and travel to multiple sites is essential.

Qualifications

• Diploma in IT or relevant discipline required.
• Prefer experience in desktop support.
• Willing to travel to multiple sites.
• Willing to work alternate shift hours.

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite.
• Provide on-site support for various systems, network, and desktop troubleshooting.

Skills

Desktop support

Windows OS

Basic Networking

Customer support

Analytical skills

Troubleshooting skills

Inter-personal skills

Education

Diploma in IT or relevant discipline

Job description

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.