IT Support Engineer — On-site & Remote Troubleshooter

AlpSoft Technologies Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology services company in Singapore is seeking an IT Support Specialist to provide on-site and remote support. You will troubleshoot hardware, software, and network issues, and assist in system installations and upgrades. Ideal candidates will have a diploma in IT and 1-2 years of experience in support roles. Strong communication skills are essential. This role offers opportunities for professional development and customer interaction.

Qualifications

• 1–2 years of experience in an IT support role.
• Practical experience in troubleshooting and problem analysis.
• Ability to plan, organize, and prioritize tasks independently.

Responsibilities

• Provide on-site and remote support to end-users by troubleshooting issues.
• Perform system installations, migrations, upgrades, and troubleshooting.
• Follow established SOPs and elevate issues to Level 2/3 support.

Skills

Troubleshooting

Communication

Problem analysis

Task organization

Education

ITE or Diploma in Information Technology

Job description

A technology services company in Singapore is seeking an IT Support Specialist to provide on-site and remote support. You will troubleshoot hardware, software, and network issues, and assist in system installations and upgrades. Ideal candidates will have a diploma in IT and 1-2 years of experience in support roles. Strong communication skills are essential. This role offers opportunities for professional development and customer interaction.