IT Solutions Specialist (Pre-Sales), Up to $6,000

TEMP-TEAM PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is seeking an IT monitoring support specialist. You will assist customers in using IT monitoring software, setting up systems, and providing support. The ideal candidate should have experience with Microsoft 365, Citrix, and VMware. Strong communication skills and a customer-focused approach are essential. This role offers a salary of $5,000 - $6,000 based on experience.

Qualifications

• Experience in IT performance monitoring or related fields required.
• Strong interest in customer-facing roles.
• Hands-on experience with Citrix, VMware, and Microsoft 365.

Responsibilities

• Present solutions to clients for IT monitoring tools.
• Set up product demos and proof-of-concept environments.
• Generate reports highlighting solution benefits.

Skills

IT performance monitoring

Customer-facing roles

Microsoft 365

Citrix

VMware

Project management

Tools

Microsoft 365

Citrix

VMware

Cloud platforms

Job description

Location: Near Outram Park MRT

Working hours: 9am to 6pm (Mon to Fri)

Salary: $5,000 - $6,000 (depends on experience)

What This Job Is About

You’ll help customers understand and use our IT monitoring software. That means showing them how it works, setting it up, solving problems, and making sure they see the value. You’ll work with technologies like Microsoft 365, Citrix, VMware, cloud platforms, and more.

This role is hands-on and customer-facing — you’ll be talking to clients, doing demos, and helping with setup and support.

Key Responsibilities

• Present and position solutions to clients seeking monitoring tools for Microsoft 365, Citrix, virtualization, and cloud services.
• Set up and configure product demos and proof-of-concept environments.
• Generate reports that highlight how the solutions solve business challenges.
• Conduct training sessions for customers and partners.
• Support post-sales activities such as implementation, troubleshooting, upgrades, and customizations.

Requirements

• Experience in IT performance monitoring, service management, or related fields.
• Strong interest in customer-facing roles and applying new technologies.
• Hands-on experience with Citrix, VMware, Microsoft 365 (required).
• Familiarity with cloud platforms, containers, and Java/web applications (preferred).
• Project management experience and working with international teams (a plus).
• Certifications in Microsoft, Citrix, or VMware are advantageous.
• Confident communicator with presentation skills and community engagement experience.

Interested applicants, please email your resume to [e-mail]

Tan Li Lian

EA 01C3135

Reg R1100465