IT Project Engineers (Infra)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a professional responsible for IT System Day-2 operations. You will manage incident management, support system testing, and ensure clear communication among internal teams and vendors. The ideal candidate possesses strong interpersonal skills and experience in Project Management frameworks and Agile methodologies. This role involves coordination with customers for technical issue resolution and requires proactive management of procurement activities.

Qualifications

• Strong interpersonal and stakeholder management skills are required.
• Effective communication skills, both written and verbal, are essential.
• Experience with Project Management frameworks and Agile methodologies is advantageous.

Responsibilities

• Perform IT System Day-2 operations, including incident management.
• Support system testing by diagnosing defects.
• Ensure clear communication with internal teams and vendors.
• Manage procurement activities for software licenses.
• Coordinate with customers to resolve technical issues.
• Review business workflows and recommend improvements.
• Plan and execute support to meet project SLAs.

Skills

Interpersonal skills

Stakeholder management

Effective communication

Technical explanation to non-technical audiences

Project Management frameworks

Agile methodologies

Job description

Responsibilities

• Perform IT System Day-2 operations, including incident management and fault isolation.
• Support system testing by diagnosing defects and providing remediation or workarounds.
• Ensure timely, clear communication with internal teams, customers, and vendors.
• Manage procurement activities, including COTS licensing and support renewals.
• Coordinate with customers and vendors to resolve technical and operational issues.
• Review existing business workflows and system functionalities; recommend improvements.
• Plan and execute preventive, corrective, and engineering support to meet project SLAs.

Requirements

• Strong interpersonal and stakeholder management skills.
• Effective written and verbal communication, with the ability to explain technical solutions to non-technical audiences.
• Advantageous experience or knowledge in Project Management frameworks (e.g. PMP, ITIL) and Agile methodologies (e.g. Scrum).

Working Location: Novena / Tampines / Depot Rd

(EA Reg No: 20C0312)

[e-mail] for immediate processing. Only shortlisted candidates will be notified.