IT Ops Support

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic tech firm in Singapore is looking for an IT Ops Support professional to manage asset operations and provide technical support. The ideal candidate will possess ITIL Foundation certification, strong proficiency in IT asset management, and skills in Microsoft Office Suite, particularly Excel. Responsibilities include developing asset management strategies, conducting performance evaluations, and supporting internal teams. Join us to make impactful contributions in a supportive environment.

Qualifications

• ITIL Foundation certification is mandatory.
• Strong knowledge of IT asset management concepts and processes is required.
• Proficiency in Microsoft Office Suite, especially Excel, is a must.

Responsibilities

• Develop and implement asset management strategies and lifecycle plans.
• Conduct inspections, diagnostics, and performance evaluations of assets.
• Recommend upgrades, replacements, or maintenance schedules based on asset condition.

Skills

ITIL Foundation certification

Knowledge of IT asset management concepts

Proficiency in Microsoft Office Suite

Coordination skills

Problem-solving skills

Documentation skills

Education

Bachelor’s degree or diploma in IT, Engineering, or related field

Tools

Microsoft Excel

Job description

We're Hiring: IT Ops Support!

We are looking for a detail-oriented and motivated IT Ops Support professional to join our dynamic team in Singapore. The ideal candidate will have a foundational understanding of IT operations, troubleshooting, and excellent communication skills to assist users effectively.

Location: Singapore, Singapore

Work Mode: Work From Office

Role: IT Ops Support

Key Responsibilities

• Develop and implement asset management strategies and lifecycle plans.
• Conduct inspections, diagnostics, and performance evaluations of assets.
• Recommend upgrades, replacements, or maintenance schedules based on asset condition.
• Support IT asset tracking and lifecycle management using asset management tools.
• Perform risk assessments, maintain accurate asset records, and develop contingency plans.
• Provide technical support and training to internal teams.
• Ensure compliance with safety and industry regulations.
• Analyze data to identify trends, cost savings, and performance improvements.

Skills & Qualifications

• ITIL Foundation certification (mandatory).
• Strong knowledge of IT asset management concepts and processes.
• Proficiency in Microsoft Office Suite, especially Excel (PivotTables, VLOOKUPs).
• Excellent coordination, problem-solving, and documentation skills.
• Bachelor’s degree or diploma in IT, Engineering, or related field preferred.

Ready to make an impact? Apply now and let's grow together!