IT Operations Executive (1 year contract, CBD)

ACHIEVE CAREER CONSULTANT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global shipping company in Singapore is seeking an IT Operations Executive to ensure effective IT operations and provide technical support. The ideal candidate should have a diploma or degree in IT, with up to 2 years of experience in IT operations. Responsibilities include managing IT assets, resolving user issues, and supporting departmental events. Strong communication and analytical skills are essential for success in this role.

Qualifications

• 1–2 years of experience in IT operations or technical support.
• Hands-on knowledge of various software, hardware, and applications.
• Strong troubleshooting and technical skills for daily issue resolution.

Responsibilities

• Deliver effective technical solutions to resolve user issues.
• Manage IT assets ensuring proper upkeep and compliance.
• Support a modern IT environment by coordinating timely upgrades.

Skills

Troubleshooting skills

Analytical skills

Communication skills

Team collaboration

Technical knowledge of software and hardware

Education

Diploma or Degree in Information Technology or related discipline

Job description

Overview

My client is a Shipping MNC with global presence, they are currently hiring for an IT Operations Executive to join their Tech team and be responsible for daily IT operations and technical support.

Responsibilities

• Deliver effective technical solutions to resolve user issues, reduce recurrence, and enhance productivity.
• Manage IT assets such as laptops, mobile devices, and audio/visual equipment, ensuring proper hardware upkeep, patching, and compliance.
• Take proactive measures to prevent both planned and unplanned outages, minimizing service interruptions.
• Support a modern, reliable IT environment by identifying outdated technologies and coordinating timely upgrades or replacements.
• Provide AV and IT support for departmental events.
• Promote the company’s "cloud-first" approach by improving the adoption and use of Google Workspace (GWS) and related tools.
• Provide IT support to internal departments, including sourcing quotes, preparing onboarding materials, and setting up software and hardware.
• Work closely with Groupware, Infrastructure, Security, and other teams to test, troubleshoot, and resolve issues.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related discipline.
• 1–2 years of experience in IT operations or technical support.
• Strong troubleshooting and technical skills for daily issue resolution.
• Ability to collect and analyze information effectively.
• Hands-on knowledge of various software, hardware, and applications.
• Proactive, solution-driven mindset with the ability to see projects through to completion.
• Strong analytical skills for problem-solving and record analysis.
• Collaborative, team-oriented approach to assisting colleagues and departments.
• Excellent interpersonal and communication skills, with the ability to build strong working relationships.

How to Apply

Interested candidate, please submit your updated resume in MS WORD Format to: Email – [e-mail] or call your Consultant, Raymond Gan (Reg. No: R1988743), at 6590 9968 or WhatsApp [phone] for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work