IT Onsite Support Engineer

A-CHIEVEMENT SOLUTION(S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An IT solutions company based in Singapore is seeking an IT Support Specialist. The candidate will provide onsite and remote support, maintain desktop configurations, and handle server management. Proficiency in English and Chinese is necessary for troubleshooting customer inquiries. The role is suitable for those willing to learn, and no prior experience is required. Competitive onsite incentives are offered.

Benefits

Driving allowance for van or taxi/Grab claims

Onsite incentives between $100 and $250 per month

Qualifications

• Must be self-motivated and diligent.
• No prior experience is welcome.
• Driving license in Singapore is preferred.

Responsibilities

• Support end user onsite and remotely to resolve IT related issues daily.
• Maintain desktops hardware configuration & operating systems.
• Provide setup to servers, SAN storages, NAS storages.
• Handle and manage servers with VMware, HyperV.

Skills

Troubleshooting and Repairing of PC/Notebooks

Willing to learn IT new skills

Ability to work independently

Language proficiency in English & Chinese

Education

Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology

Job description

Responsibilities

• Support end user onsite and remotely to resolve IT related issues daily
• Maintain Desktops Hardware Configuration & Operating Systems
• Handle and manage Servers with VMware, HyperV (On Job Training provided)
• Provide setup to servers, san storages, NAS storages (On Job Training provided)
• Provide setup to firewall, network switches & networking equipment (On Job Training provided)
• Integration project for Office Setup / Coordination Works
• Relocation project for Customer's Office in Singapore / Coordination Works
• Data destruction / Data Degaussing
• Data Centre Works
• Driving License in Singapore is preferred
• Van to drive or taxi/Grab claims provided
• Additional Onsite Incentives between $100 to $250 per month presented

Qualifications

• Willing to learn IT new skills
• Experience in Troubleshooting and Repairing of PC/Notebooks
• Able to Work Independently, Self-motivated and Diligent
• Written and spoken Language Proficiency in English & Chinese as there is a requirement to handle Chinese speaking customers’ technical enquires & conduct trouble shooting based on customers’ feedback.
• Candidate must possess at least Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• No experience welcome