IT & Multimedia Support Executive @ Toa Payoh

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is looking for a temp staff member to provide IT support, coordinate multimedia services, and manage office facilities. The ideal candidate is proficient in Microsoft Office, has strong communication skills, and can work independently. Responsibilities include daily IT support, video filming, and maintaining office equipment. This role requires effective interpersonal skills and a passion for service delivery. The contract period is 6 months with a working arrangement of Monday to Thursday from 8:30 AM to 6 PM and Friday until 5:30 PM.

Qualifications

• Temp staff who can work independently with minimal supervision.
• Proficient in using Microsoft Office.
• Have effective communication skills both verbal and written.

Responsibilities

• Provides integrated IT support to support daily operations.
• Support multimedia services such as video filming and editing.
• Coordinate office facilities and ensure effective operations.

Skills

Independent working

Effective communication skills

Proficient in Microsoft Office

Interpersonal skills

IT skills

Video editing skills

Job description

Job Scope

Provides integrated IT support, multimedia/AV services, and office facilities coordination to support daily operations, events, and workplace infrastructure.

Multimedia/PR

• Provide video filming support of quarterly events and talks (e.g., requests from ESD/LRD/BSSD) – 1 day per event, 4 times in 6 months.
• Video editing using Adobe Premiere (3-5 days per video, 4 times in 6 months).
• Provide ad hoc setup for projector and video conferencing equipment in meeting rooms.
• Weekly update of data on the Group’s Intranet (SharePoint online platform Habitat).
• Monthly and quarterly updates of data on presentations using PowerPoint for entrance display.

IT Support

• Weekly update of data using Excel and Outlook application.
• Verification and updating of CMDB data with Excel for new IT laptops or accessories (backlog requires about 5 working days to complete).
• Daily IT support for the loaning/collection of IT equipment (e.g., clean notebooks, BIM, spare notebooks, pointers, projectors, VC equipment, PSM thumb drives) by updating loan status in form.sg.
• Monthly security patching for notebooks (3 working days per month).
• Maintenance of meeting rooms’ IT equipment and peripheral (1 working day per month).
• Provide daily support during Tech Refresh process (e.g., transporting monitors and accessories to workstations starting Mar 26).
• Daily bring staff with IT hardware/software issues, bring new staff and resigned staff to IT Clinic.

Office Reconfigurations

• Work with OIC on office renovations daily (e.g., give access to office area during renovation period estimated 3 months) and monitor contractors’ progress, coordinate with other team on network points, management of electrical.
• Work with OIC on asset related items (to purchase, dispose, transfer physical assets).
• Work with OIC to address queries from staff on facilities/maintenance issues and follow up to rectify.
• Any other ad hoc tasks of shifting furniture, equipment.

Requirements

• Temp staff who can work independently with minimal supervision.
• Proficient in using Microsoft Office.
• Have effective communication skills both verbal and written.
• Good interpersonal skills with passion for service delivery.
• IT and video editing skills will be a good-to-have.

Working Arrangement

Mon to Thurs: 8.30 am to 6 pm
Friday: 8.30 am to 5.30 pm

Contract Period

6 months

EA License

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI