IT Infrastructure Engineer

IT&M (SG) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic IT solutions provider in Singapore is seeking candidates for IT roles focused on server management, network troubleshooting, and infrastructure automation. Successful candidates will possess a degree in Computer Science or similar, with strong skills in networking and problem-solving. Roles also welcome fresh graduates, offering training. Collaboration with service providers to meet SLAs and contribute to IT projects is essential. Knowledge of scripting and the latest networking concepts is a plus.

Qualifications

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent.
• Strong understanding of server and networking fundamentals.
• Knowledge of up-to-date server hardware, configuration, and management.

Responsibilities

• Responsible for configuration, maintenance, and upgrading of servers, networks, and related hardware and software.
• Troubleshoot infrastructure and network-related issues.
• Respond to service requests and incidents for timely resolutions.

Skills

Server and networking fundamentals

Analytical and problem-solving skills

Bash/PowerShell scripting

Python/Perl programming

Time management

Communication skills

Ability to work independently

Education

Diploma/Bachelor of Science in Computer Science/Computer Information Systems

Tools

Linux Server OS

Virtualization technology

Ansible/Chef/Puppet

Job description

Responsibilities

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• For Senior Role, at least 3 years relevant working experience preferred
• For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals
• Knowledge of up-to-date server hardware, configuration and management
• Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
• Knowledge of L3 firewalls and network security
• Working knowledge in
  • Linux Server OS Administration and Linux Networking
  • Virtualization technology
  • Log management
  • Internet Services such as Web and Database servers
  • Basic security best practices and implementation
• Strong analytical and problem-solving skills
• Able to troubleshoot IT problems using logs, and tracing through steps
• Meticulous
• Good time management skills
• Good verbal and written communication skills
• Able to work independently and contribute as a team
• Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus