IT Executive (ERP / MES systems) - SS10

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for an experienced IT Executive. This role involves IT Infrastructure Support, System Administration, and troubleshooting for various systems including ERP. Candidates should have a Diploma or Degree in Information Technology and 1–3 years of relevant experience. The position offers a competitive salary range of $3,500 to $4,000.

Qualifications

• 1–3 years of experience in IT support, networking, or systems administration.
• Experienced with ERP / MES systems.
• May require after-hours or weekend support during downtime or system issues.

Responsibilities

• Provide IT Infrastructure Support including troubleshooting.
• Manage user accounts and monitor IT security.
• Ensure system uptime for production systems.
• Install and maintain software applications.
• Implement IT policies and provide user support.

Skills

IT Infrastructure Support

System Administration

Manufacturing Execution Systems (MES)

Technical Support

Network Support

Education

Diploma or Degree in Information Technology or related field

Job description

Overview

IT Executive

Working hours: Monday to Friday 8am to 5.45pm

Salary: $3,500 to $4,000

Location: Admiralty

Job Responsibilities

• IT Infrastructure Support
• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

• System Administration
• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

• Manufacturing/Production System Support
• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

• Software & Application Support
• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

• IT Policies and Compliance
• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

• User Support & Training
• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

• Reporting & Documentation
• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues