IT Executive

THE SINGAPORE RESORT & SPA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading resort and spa in Singapore seeks an IT Executive to oversee daily IT operations. Responsibilities include troubleshooting PC and server issues, configuring new workstations, and supporting the internal IT Helpdesk. The ideal candidate will have a diploma in Information Technology, at least 1 year of relevant experience, and proficiency in MS Office applications. Strong communication skills and a team-oriented approach are essential, alongside a professional appearance.

Qualifications

• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end users.
• Modify configurations, utilities and software default settings.
• Support and administer Windows Servers.
• Backup and optimize database.
• Perform regular system’s health check and capacities studies.

Skills

Good communication skills

Service oriented with an eye for details

Ability to work effectively and contribute in a team

Self-motivated and energetic

Education

Diploma in Information Technology

Tools

MS Excel

MS Word

MS PowerPoint

Windows Operating System

Job description

Job Purpose

This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In‑house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management

Knowledge and Experience

• Diploma in Information Technology
• Minimum 1 year of relevant experience
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self‑motivated and energetic
• Well‑presented and professionally groomed at all times