IS Helpdesk Lead - Desktop Support & IT Services

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local consultancy firm in Singapore is looking for an IS Helpdesk Support to assist in IT services and manage helpdesk operations. The role requires a minimum NITEC in a relevant field and ideally prior experience in IS support. Responsibilities include overseeing ticket resolution, maintaining IT assets, and implementing improvements in IT services. Interested candidates should send their resume or contact for more details. The salary for this position is up to $3000.

Qualifications

• Prior experience in IS support, helpdesk or desktop will be highly advantageous.

Responsibilities

• Support IS Officer in delivering IT services and maintaining IS/QEMS documentation.
• Lead helpdesk operations, including desktop implementation, user support and timely ticket resolution.
• Manage and maintain IT assets, software installations and IS inventory systems.
• Identify, evaluate, and implement IT improvements as part of continual improvement initiatives.

Skills

IS support

Helpdesk operations

User support

IT improvements

Education

Minimum NITEC in relevant field

Job description

A local consultancy firm in Singapore is looking for an IS Helpdesk Support to assist in IT services and manage helpdesk operations. The role requires a minimum NITEC in a relevant field and ideally prior experience in IS support. Responsibilities include overseeing ticket resolution, maintaining IT assets, and implementing improvements in IT services. Interested candidates should send their resume or contact for more details. The salary for this position is up to $3000.