IS Helpdesk Assistant (West) (Ref: GMT)

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A multinational engineering and manufacturing company is looking for an IS Helpdesk Assistant in Singapore to manage and support IT systems. You will assist in delivering IT services, lead the helpdesk team on desktop setups, and maintain IT asset records. A Diploma or Degree in IT is required. The role involves improving support processes and ensuring timely resolution of user requests. Interested candidates can send their resumes in MS Word format to apply.

Qualifications

• Minimum Diploma or Degree in IT or a related field.

Responsibilities

• Assist the IS Officer in supporting and delivering IT services.
• Lead the helpdesk team in desktop setup, system deployment, and user support.
• Keep records of IT assets and software installations up to date.
• Help prepare and maintain IS Section QEMS documentation.
• Handle and review user requests, improve support processes, and ensure tickets are closed on time.
• Perform other duties as assigned by the Senior Manager.

Education

Diploma or Degree in IT or a related field

Job description

• Location: Nearest MRT Jurong East

A multinational engineering and manufacturing company is seeking an IS Helpdesk Assistant to manage and support its IT systems and operations.

What You’ll Be Doing

• Assist the IS Officer in supporting and delivering IT services.
• Lead the helpdesk team in desktop setup, system deployment, and user support.
• Keep records of IT assets and software installations up to date.
• Help prepare and maintain IS Section QEMS documentation.
• Handle and review user requests, improve support processes, and ensure tickets are closed on time.
• Perform other duties as assigned by the Senior Manager.

What We’re Looking For

• Minimum Diploma or Degree in IT or a related field.

Looking for a job? Email your resume in MS Word format to [e-mail].

Megan Tan Mei En (Ms.)

Talent Acquisition Consultant

CEI Reg. No.: R25156973

Contact No.: [phone]

Celecti Pte Ltd EA Licence: 16C8045