Inside Sales Representative (Sales Support)

TTI Electronics Asia Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading electronics company in Singapore is seeking a dedicated sales professional. The role involves selling products and providing quotes to customers while ensuring delivery dates and quality standards are met. Candidates should have a diploma and at least 2 years of experience in customer service or sales, preferably in the electronics industry. Fluency in English and Mandarin is essential as you'll liaise with customers in Greater China. This position offers the opportunity to work in a fast-paced environment and tackle diverse challenges.

Qualifications

• Diploma with 2 years of working experience in Customer Service or Sales, in Electronics Industry preferred.
• Ability to multi-task and work under pressure in a fast-paced environment.
• Fluency in spoken English and Mandarin to liaise with customers in Greater China.

Responsibilities

• Sell company products and services to meet sales objectives.
• Provide price and delivery quotes to customers within tight deadlines.
• Monitor delivery dates and product quality to meet customer requirements.
• Maintain a working relationship with Field Sales Representatives.

Skills

Customer Service

Sales

Multitasking

Fluent English

Fluent Mandarin

MS Office

Education

Diploma

Tools

Excel

Job description

Job Responsibilities:

• Sells company products and services to meet sales objectives.
• Provide price and delivery quotes to customers within tight deadline.
• Monitor, ensure delivery date and product quality meet customer requirements.
• Verify customer orders are processed correctly.
• Maintain close working relationship with Field Sales Representatives to increase customer account penetration.
• Coordinate large quotes and orders with respective stakeholders.
• Assist Branch Manager to resolve inventory write-off.
• Handle/coordinate quality issues/RMA between sales & customers.
• Prepare credit/ debit memos for customers and send to management for approval.
• Update system/ customers’ backlog with latest contract prices.
• Handle pricing & other issues between sales & customers.

Job Requirements:

• Diploma with 2 years working experience in Customer Service or Sales, in Electronics Industry Preferred.
• Able to multi-task and work under pressure in a fast-paced environment.
• Able to work independently under tight deadlines.
• Fluency in spoken English and Mandarin (to liaise with customers in Greater China)
• Proficient in MS Office Applications and Excel.