Information Technology - Lead Systems Engineer (IT Network Communications)

SINGAPORE AIRLINES LIMITED; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A leading airline company is seeking a highly skilled Network and Communication Operations Engineer in Singapore. The successful candidate will manage complex network operations, ensuring high availability and functionality while delivering IT projects effectively. The role requires a degree and 6-10 years of relevant network experience, alongside strong problem-solving and communication skills.

Qualifications

• 6-10 years of experience in network operations management.
• Experience in multi-vendor environments.
• Relevant certifications in Networking are preferred.

Responsibilities

• Enhance network infrastructure availability and automation.
• Provide consultancy for IT service compliance.
• Create solutions for complex technical requirements.
• Manage large-scale network operations.
• Lead incident resolution across vendors.

Skills

Network operations management

SDWAN

Wireless networking

Voice technology

LAN management

Network Automation

Communication skills

Problem-solving

Education

Degree in relevant field

Tools

Cisco

Aruba

Versa

Ansible

Python

Job description

Job Summary

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities

• Continuous transformation of the network infrastructure to enhance availability and automation
• Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards
• Create technical solutions for complex requirements
• Run large-scale network operations, including strong service management knowledge in a multi-vendor environment
• Have Level 2 and preferably L3 experience in various networking technologies including
  • SDWAN (Cisco Viptela, Versa, etc)
  • Wireless (Aruba)
  • Voice, Contact centre and Collaboration
  • LAN (Cisco and Aruba)
  • NAC (ISE and Clearpass)
  • Automation experience (Ansible or Python)
• Possess relevant knowledge and experience in cloud technologies
• Track, POC and plan technology refresh
• Deliver large-scale IT projects on time, within budget and of satisfactory quality
• Manage outsourced vendor(s) and internal team including various Service Delivery meetings
• Lead and coordinate incident resolution across different vendors
• Ability to work in a team with 24*7 support

Requirements

• Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:
  • Security
  • Network Automation
• Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred
• Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment
• Excellent communication & interpersonal skills
• Effective consulting and communication skills
• Demonstrated industry awareness