Immigration Assistant

Success Human Resource Centre Pte Ltd.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A prominent HR service provider in Singapore is seeking candidates for a permanent role involved in managing immigration applications. This role requires strong communication skills, prior customer service experience, and a diploma in a relevant field. The successful candidate will be responsible for liaising with clients and providing exceptional service without needing prior immigration experience, as training is provided. The position offers up to $3,200 per month and a hybrid work arrangement.

Benefits

Birthday leave

Performance Bonus

Qualifications

• Prior customer service experience is required.
• Preferably with at least 1 year of experience in an administrative role.
• No prior immigration experience is required as on-the-job training will be provided.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship.
• Liaises effectively with clients on required documents.
• Provides exceptional customer experience and maintains high standards.

Skills

Strong verbal communication skills

Good written English skills

Time management skills

Education

Diploma in hospitality, mass communication, logistics or equivalent

Job description

Monthly Salary: Up to $3,000 + Bday leave+ PB

- Permanent
- Up to $3200 + Bday leave+ PB
- Raffles
- Mon to Fri, 9am to 6:30pm

Job Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management

Up to $3,200 + Bday leave+ PB

Period:

Permanent

Working Hours:

Mon to Fri, 9am to 6:30pm

Location:

Raffles/ Work From Home

Requirements:

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Strong verbal CN communication skills and good written English skills
• Prior customer service experience is required
• Preferably with at least 1 year of experience in an administrative role
• No prior immigration experience is required as on-the-job training will be provided.
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Registration no:R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

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