[Immediate, No Interview] Digital Ambassador $2300-$2600 (5 Days Work, With Completion Bonus) #HCY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Digital Ambassador to assist customers with app navigation, account creation, and various transactions. The role involves guiding customers through the app, managing customer interactions using the Q matic system, and addressing any queries. Candidates should possess excellent customer service and communication skills. Working hours are flexible, requiring availability any 5 days a week from 11am to 9pm.

Qualifications

• Strong customer service skills to assist customers effectively.
• Familiarity with app navigation to guide customers.
• Good communication skills to handle customer queries.

Responsibilities

• Assist customers to create ID.
• Guide customers to download and use the app.
• Manage customer interactions using Q matic system.
• Support customers with transactions and prepaid top-ups.

Skills

Customer service skills

Ability to assist with apps

Communication skills

Job description

Assist/Guide customers to create ID

• Assist/Guide customers to download App +
• Assist to show customers on how to maneuver the App +
• Assist customers on how to maneuver microsite
• Assist/Manage customers with Q matic system to issue Q
• Assist customers with Sim Exchange & Router exchange transaction
• Assist customers to do Prepaid top ups
• Assist customers with all other queries when approached by customers

Working hours: Any 5 days in a week (Mon-Sun), 11am-8pm or 12pm - 9pm (Retail Hours)

WA me at http://wa.me/[phone] or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [e-mail]

Subject heading: Digital Ambassador

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599