ICT Manager

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A Japanese company in energy is seeking an ICT Manager based in Singapore. The successful candidate will provide IT helpdesk support, manage network infrastructure, and lead information security initiatives. The role requires a bachelor’s degree in IT or a related field and a minimum of 7 years of hands-on experience. Proficiency in Microsoft 365 and strong technical skills in network management and cybersecurity practices are essential. Benefits include a competitive salary and bonuses, plus work-from-home policies.

Benefits

Salary: Basic salary + Bonus

WFH policy

Qualifications

• Minimum 7 years of hands-on experience in IT support and network administration.
• Strong technical knowledge of network diagnostics.
• Experience with cybersecurity practices and incident response.

Responsibilities

• Provide Level 1 IT helpdesk support for onboarding and offboarding.
• Manage IT assets and procurement processes.
• Oversee network infrastructure, ensuring performance and security.
• Lead information security initiatives and develop policies.
• Deliver user training and security awareness programs.
• Support internal and external audits for IT operations.

Skills

Microsoft 365 administration

Network administration

IT support

Security operations

Cybersecurity practices

Vendor management

Education

Bachelor’s degree in Information Technology or related field

Tools

ServiceNow

TCP/IP

DNS

DHCP

VPNs

Job description

COMPANY OVERVIEW

Our client, a Japanese company in energy industry is hiring for an ICT Manager position. The organization operates as a regional ICT hub, delivering comprehensive IT governance, security, and operational support across multiple locations in Asia Pacific.

JOB RESPONSIBILITIES

• Provide Level 1 IT helpdesk support, including onboarding and offboarding assistance for staff.
• Manage IT assets and procurement processes, ensuring timely maintenance and troubleshooting of hardware and software.
• Oversee network infrastructure, including LAN, VPN, and internet connectivity, while maintaining performance and security standards.
• Lead information security initiatives by developing policies, conducting assessments, and coordinating incident response.
• Deliver user training and security awareness programs to strengthen organizational resilience.
• Support internal and external audits related to IT operations and security compliance.
• Collaborate with global ICT teams and vendors to ensure alignment with industry best practices and organizational standards.

JOB REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 7 years of hands‑on experience in IT support, network administration, and security operations.
• Proficiency in Microsoft 365 administration, Azure AD, and service ticketing systems such as ServiceNow.
• Strong technical knowledge of TCP/IP, DNS, DHCP, VPNs, Wi‑Fi configuration, and network device diagnostics.
• Experience with cybersecurity practices, including policy development, training, and incident response.
• Preferred certifications: ITIL, CCNA, CISSP, PMP, or equivalent.
• Experience in ICT procurement, vendor management, and global IT coordination is a plus.

BENEFITS

• Salary: Basic salary + Bonus
• Location: Centra
• WFH policy

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.