Hygiene and Quality Standard Manager (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global hospitality company is seeking a Hygiene and Quality Standards Manager for Conrad Singapore Marina Bay. The ideal candidate will maintain and upgrade sanitation and hygiene standards, ensuring compliance with both local authorities and company guidelines. Responsibilities include conducting inspections, managing pest control, and providing training to team members. Applicants should have a strong background in kitchen hygiene practices and related certifications. This role offers a unique opportunity to impact guest satisfaction and safety.

Benefits

Opportunities for career advancement

Training programs

Health benefits

Qualifications

• Previous experience as Hygiene Manager in a hotel or large restaurant complex.
• Ability to handle multi-faceted projects and work under pressure.
• Familiar with culinary trends and kitchen hygiene practices.

Responsibilities

• Maintain and upgrade sanitation and hygiene standards.
• Conduct sanitation inspections and generate reports.
• Manage pest control and conduct regular audits.

Skills

Communication skills

Problem-solving

Knowledge of kitchen hygiene

Training delivery

Education

HACCP certification

ISO 22000 certification

OHSAS 18001 certification

Job description

Job Description - Hygiene and Quality Standard Manager (Conrad Singapore Marina Bay) (HOT0C745)

Job Description

Hygiene and Quality Standard Manager (Conrad Singapore Marina Bay) (

Job Number:

HOT0C745 )

Work Locations

Work Locations

: Conrad Singapore Marina Bay Two Temasek Boulevard Singapore 38982

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions oftravellerswho stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Hygiene & Quality Standards Manager with Conrad Hotels and Resorts is responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food, food related, beverage and guest room are free of microbiological, chemical and physical contamination and that all work areas conform to required Hygiene and Sanitation levels of local authorities and company guidelines. To ensure all team members are aware of the guidelines and ensures these are met and adhered to.

What will I be doing?

As a Hygiene & Quality Standards Manager with Conrad Hotels and Resorts, you are responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food, food related, beverage and guest rooms to guests and employees are free of microbiological, chemical and physical contamination, and all work areas conform to the required Hygiene and Sanitation levels of local authorities and company guidelines. To ensure all team members are aware of the guidelines and ensures these are met and adhered to.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Propose and maintain highest standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene requirements.

Responsible for Hilton Quality Assurance & Hygiene Standards (QA & HACCP) on Food Safety and Hygiene, Training and Standards Implementation alongside monthly scheduled trainings as refreshers.

Responsible for and Local Authority Audits and Safe Management Measures on Food & Beverage Hygiene and Food Safety related standards.

Perform scheduled an ad hoc audits & testing in rooms, outlets, public areas and supplier audits to check on actual cleanliness/hygiene standards and share findings together with required corrective actions. Making use of the ATP testing tool to check on Cleanliness Efficiency.

Weekly scheduled room hygiene testing.

Effectively manage pest control vendor in conjunction with key stakeholders: Engineering, Housekeeping, Culinary, Stewarding and F&B service to ensure that effective controls are in place to mitigate and eradicate pest.

Be the custodian of new guidelines and procedures to ensure all relevant personnel are informed and trained as required.

Weekly walkarounds and inspection in Public Areas and Food & Beverage areas for Quality & Hygiene checks.

Responsible for effective and efficient maintenance of records related to the Hotel’s sanitation and hygiene efforts/program.

Formulates and maintains an up-to-date methodology manual that is constantly available for use and review by the section personnel

Responsible for the office/section areas being clean and orderly with an organized and efficient workflow

Performs special assignments and projects assigned to the office by the superiors.

Conduct and chair the FHS Monthly Meeting

Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment.

Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports.

Continually liaises with external agencies (laboratory, government bureau, health practitioners, etc.) on sanitary matters.

Responsible for an efficient, effective and documented preventive maintenance program for all equipment which pertains to the preservation of food materials (Fridge & Freezers), food processors, and all other equipment used that are involved in the preparation of food.

Develops initial guidelines for use in Sanitation and Personal Hygiene Inspections, and ensures that said guidelines are consistently and continuously adhered to

Recommends procedural modification to ensure sanitation and hygiene standards are upgrade/maintained.

To critically review the monthly lab test report, ensure concerned areas are addressed in a timely manner and communicate related short fall for the hotel management.

Review and make necessary changes on the FHS Manual. Keep track of all manuals distributed in the hotel.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Hygiene & Quality Standards Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follows:

Previous work experience as Hygiene Manager in a hotel or similar large restaurant complex

Responsible self-starter, capable of handling multi-faceted projects and of working under pressure

Good communication & a proactive problem solver

Effective trainer, experienced in the delivery of skills training

Familiar with current culinary trends and methods

Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

HACCP certified

ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001

OHSAS 18001 (Occupational Health and Safety management System)

Train the Trainers - Facilitator

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisuretravellersthe finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!