HR Ops Expert

Gravitas Recruitment Group Hong Kong; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an HR Operations Expert to enhance operational efficiency in HR services. The ideal candidate will have a Bachelor's degree and at least 6 years of experience in HR operations, along with fluency in Mandarin and English. Key responsibilities include optimising HR processes, managing employee data within HRIS, and ensuring compliance with local regulations. This role offers an attractive compensation package and a vibrant work culture.

Benefits

Attractive compensation package

Full suite of benefits

Inclusive work culture

Qualifications

• Minimum 6 years of direct experience in HR operations.
• Proven knowledge of end-to-end HR processes.
• Solid understanding of Singapore employment laws.

Responsibilities

• Design, optimise and implement HR operations processes.
• Manage employee data within HRIS.
• Ensure seamless execution of HR processes.

Skills

Fluent in Mandarin

Fluent in English

Attention to detail

Mathematical reasoning skills

Strong communication skills

Education

Bachelor’s degree or higher in Human Resources or Business Administration

Job description

HR Ops Expert

We are seeking a detail-oriented and experienced HR Operations Expert to join our fast-paced technology team in Singapore. This individual will play a crucial role in delivering efficient HR services, optimising operational processes, and ensuring compliance with local labour regulations. A strong foundation in mathematics and logic is essential to analyse HR metrics and ensure the accuracy of payroll and HRIS systems.

Key Responsibilities

• Design, optimise and implement HR operations processes including employee life cycle management, payroll support, benefits administration, and attendance tracking.
• Manage employee data within HRIS, ensuring accuracy, integrity and timely updates to support HR analytics.
• Work closely with finance, legal, and IT departments to ensure seamless execution of HR processes such as payroll, tax compliance, and regulatory reporting.
• Develop and maintain internal HR policies and procedures, conduct training, and ensure consistent application across the organisation.
• Address and resolve complex HR enquiries, offering expert guidance and ensuring continuous improvement of operations and employee experience.
• Monitor HR metrics, identify areas for enhancement, and implement operational improvements to streamline processes.
• Assist with cross-functional HR projects, including system migrations, process innovation, and mobility programmes.

Requirements

• Bachelor’s degree or higher in Human Resources, Business Administration, or a related field.
• Minimum 6 years of direct experience in HR operations, with proven knowledge of end-to-end HR processes.
• Fluent in Mandarin and English, with strong verbal and written communication skills.
• Solid understanding of Singapore employment laws, regulations, and compliance practices.
• Excellent mathematical and logical reasoning skills, ideal for payroll processing and HR data analysis.
• Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Experience working within the fintech or internet sectors is advantageous; familiarity with managing global HR operations is a plus.

What We Offer

• Attractive compensation package and full suite of benefits.
• Inclusive and energetic work culture, driven by passionate professionals.
• Opportunities to lead impactful HR initiatives and contribute strategically to business goals.