HR Lead (2 years contract)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR services company in Singapore is seeking an experienced HR Manager to lead a team in HR Business Process Outsourcing. The ideal candidate will manage recruitment, benefits administration, and training while ensuring smooth operations and a high level of customer satisfaction. Applicants should have at least 3 years of HR experience, strong leadership skills, and proficiency in Microsoft Office. This role offers a dynamic environment focused on continuous improvement and team collaboration.

Qualifications

• Minimum 3 years of HR or related experience, including supervisory roles.
• Shared services experience is a plus.
• Experience with government ministries or statutory boards preferred.

Responsibilities

• Lead a team in HR Business Process Outsourcing.
• Ensure operations run smoothly, adhering to policies and customer expectations.
• Coach and train team members on-the-job.

Skills

HR experience

Leadership

Customer-focused

Communication skills

Detail-oriented

Adaptability

Tools

Workday

Microsoft Office

Job description

Job Description:

• Lead a team in HR Business Process Outsourcing, managing recruitment, scholarship/internship programs, leave/benefits administration, training, events, and data entry/reporting/analytics.
• Ensure operations run smoothly, adhering to policies, procedures, and customer expectations.
• Verify and approve team deliverables per standard operating procedures.
• Coach and train team members on-the-job.
• Collaborate with HR Manager/Director to oversee staff training, performance reviews, and welfare.
• Achieve KPIs and maintain customer satisfaction.
• Engage with stakeholders and participate in customer meetings.
• Address customer issues promptly and propose improvements to Branch Head/Director.
• Uphold ethical standards and comply with regulations and laws.

Responsibilities:

• Minimum 3 years of HR or related experience, including supervisory roles.
• Shared services experience is a plus.
• Prior experience in government ministries or statutory boards preferred.
• Experience with Workday is advantageous.
• Tech-savvy with strong Microsoft Office skills.
• Quick to learn, highly adaptable, and continuous improvement-driven.
• Meticulous, detail-oriented, and organized.
• Independent, resourceful, team-oriented, results-driven, and customer-focused.
• Strong interpersonal and communication skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [e-mail] for immediate processing.

Only shortlisted candidates will be notified.