Recruitment and Selection
- Drafting the job advertisement, posting on various platforms, following up to identify suitable candidates, conducting interviews, and obtaining management approval.
Foreign Work Pass
- Handles all foreign work pass application, renewals and cancellations for employees/candidates, including medical examination arrangement.
Pre-boarding, On-boarding and Exit-Clearance Process
Training
- Training Coordination: Oversee and arrange mandatory training courses for employees, ensuring validity of certificates and scheduling refresher courses when required.
- Training SOP & Support: Assist in developing training Standard Operating Procedures (SOPs) for central kitchen and store employees, and support the execution of on-site training.
- Learning & Development: Identify and recommend suitable training programs in line with the company’s development needs to support employees’ continuous improvement.
Manpower Planning
- Monitor foreign worker quota closely.
- Compute the number of quota in advance.
- Analyze and find solutions to maintain/increase number of quota.
Inventory
- Manage inventory of staff uniforms, shoes, medicine, facemask, etc.
Payroll
- Prepare, check and process payroll to ensure that salary is paid timely and accurately.
Staff Welfare
- Carry out employee reimbursement, check benefits claims against entitlements.
- Birthday welfare arrangement.
HR Policy, Salary & Benefit
- Study competitors of the organisation; compare organisation's compensation and benefits programmes against industry practices.
- Review and work with Management on HR policies and procedures, employee rewards & benefits.
Staff Performance and Disciplinary Management
- Assist in performance appraisal and maintain performance records.
- Support managers in handling performance or disciplinary issues.
- Administer disciplinary procedures and prepare related documentation.
- Ensure compliance with company policies and employment laws.
Progressive Wage Model (PWM)
- Ensure the company pays the employee at least the minimum monthly wage for their respective level to ensure compliance with the PWM.
MOM Survey
- Participate in MOM surveys and ad-hoc surveys.
Government Grant / Claim
- Prepare applications for various relevant grants/claims offered by the government agencies, e.g., Childcare leave, foreign worker levy waives, SG United programmes, etc.
Insurances
- Handle insurance process including reporting and claim with related parties (MOM & insurance agency) when necessary.
- Renew Work Injury Compensation Insurance and Foreign Worker Medical Insurance timely; review and compare quotations from different insurance agencies upon renewal.
Administration Work
- Process and prepare all types of employment-related letters including employment contracts, confirmation letters, termination letters, promotion letters, increment letters, warning letters, etc.
- Administer and update employees’ personnel database.
- Organize and maintain filing system (hard & soft copy).
- Manage office operations and provide administrative support (meetings, documents, databases, correspondence).
- Oversee retail outlet matters including opening/closing, leasing, licensing, insurance, and utilities.
- Handle HQ and central kitchen operations such as leasing, maintenance, vehicles, and compliance renewals.
- Support production and food safety compliance (SFA/NEA licensing, testing, complaints) and other tasks assigned by Management.
Job Requirement
- Degree/Diploma in any discipline and/or Professional Diploma in Human Resources Management / At least 2 – 3 years of HR experience.
- Good working knowledge of Singapore Employment Act and local HR practices.
- Good knowledge of Government legislations (MOM, CPF and IRAS).
- Effective interpersonal and communication skills and ability to work with all levels.
- Organized, independent and able to seek solutions.
- Ability to organize and multi-task in a fast-paced environment.
- Possess integrity, “Can Do” attitude with passion and a global mindset.