Hotel Front Desk & Guest Services Specialist

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel group in Singapore is seeking a dedicated individual for a front office role. The ideal candidate will provide personalized service to guests, manage cashiering duties, and handle inquiries efficiently. Applicants should possess a Diploma in Hotel Management and have at least one year of customer service experience in the hospitality sector, along with excellent communication skills. Interested candidates are encouraged to apply with their resume via email.

Qualifications

• Minimum 1 year front office/customer service experience in hotel industry.

Responsibilities

• Provide personalized service to guests and promptly handle their requests.
• Perform cashiering duties and manage the cash float.
• Answer incoming and outgoing calls professionally.
• Promote upselling programs.
• Assist guests with inquiries regarding transportation and services.

Skills

Excellent communication skills

Presentation skills

Education

Diploma in Hotel Management or related field

Job description

A leading hotel group in Singapore is seeking a dedicated individual for a front office role. The ideal candidate will provide personalized service to guests, manage cashiering duties, and handle inquiries efficiently. Applicants should possess a Diploma in Hotel Management and have at least one year of customer service experience in the hospitality sector, along with excellent communication skills. Interested candidates are encouraged to apply with their resume via email.